2,243 customer stories of AI tools, quoted from the pages they came from
Each story links to its source page and the day we captured it. Every figure is printed on that page: we never estimate one.
2,243 stories about 2,005 companies and 280 AI tools. 1,720 carry a figure printed on their page. All come from vendor case studies: they show what vendors chose to publish.
- BICS uses an AI support agent to extend its global customer support into WeChat for Chinese enterprise customers.BICS uses Cognigy. Telecommunications.Vendor case studycognigy.comCaptured Oct 8, 2026
- Direct Travel deployed an AI agent named Simon inside Microsoft Teams and Slack so travelers can handle routine requests such as profile updates and invoice retrieval without leaving their workspace.DirectTravel uses Cognigy. Travel & Hospitality.Vendor case studycognigy.comCaptured Oct 8, 2026
- Banco do Brasil embeds NiCE Copilot for Agents in the workspace of its relationship managers to give them summaries of past and current conversations and sentiment across WhatsApp, chat, and voice.Banco do Brasil uses Cognigy. Banking & Mortgages.Vendor case studycognigy.comCaptured Oct 8, 2026
- EquipmentShare's data and analyst teams use Retool to replace spreadsheet-based workflows with internal apps, including a market data app on top of their Snowflake data warehouse, a rate setting app for collaborating…EquipmentShare uses Retool. Construction.Vendor case studyretool.comCaptured Oct 8, 2026
- Avo built an internal customer dashboard on top of its Firebase database so customer support, sales, and marketing teams can view, edit, and configure customer workspaces, such as payment plans and feature flags,…Avo uses Retool.Vendor case studyretool.comCaptured Oct 8, 2026
- Bosch uses the platform to build AI agents for internal customers, employees and clients, including an HR AI agent for employees worldwide and an agent copilot in the Power Tools contact center.Bosch uses Cognigy. Manufacturing.Vendor case studycognigy.comCaptured Oct 8, 2026
- Oddbox's customer service team uses a Retool app, the Customer Happiness Tracker, to log and categorize customer complaints.Oddbox uses Retool.Vendor case studyretool.comCaptured Oct 8, 2026
- Tripadvisor built a branded AI voice agent called Vesper on Cognigy AI Agents within its NiCE CXone platform. It greets callers in natural language, captures intent, verifies identity, tries to resolve post-booking…Tripadvisor uses Cognigy. Travel & Hospitality.Vendor case studycognigy.comCaptured Oct 8, 2026
- Solera Health uses a self-hosted Retool deployment on Kubernetes to build internal CRUD apps instead of React tools, including a provider admin dashboard, a customer service dashboard that consolidates patient…Solera uses Retool.Vendor case studyretool.comCaptured Oct 8, 2026
- Teya replaced more than ten slow back-office systems with a single Retool dashboard for its customer relations agents.Teya uses Retool.Vendor case studyretool.comCaptured Oct 8, 2026
- Customer.io's product design team uses Figma variables to standardize colors, spacing, type size, border radius and typography, and uses Dev Mode annotations to hand designs off to developers.Customer.io uses Figma. Marketing Tech.Vendor case studyfigma.comCaptured Oct 8, 2026
- On, a Zurich-based performance sportswear brand, uses Figma as a central place for its diverse teams to collaborate in real time and iterate on design work.On uses Figma.Vendor case studyfigma.comCaptured Oct 8, 2026
- Plaid uses Figma Enterprise, FigJam and Figma Buzz as a shared workspace for product, brand, design systems, engineering and marketing teams.Plaid uses Figma. Fintech & Payments.Vendor case studyfigma.comCaptured Oct 8, 2026
- Insider One, a customer engagement platform, integrates Figma's MCP server into its Design Agent so customers can import a Figma design via a link.Insider One uses Figma. Marketing Tech.Vendor case studyfigma.comCaptured Oct 8, 2026
- Trackman's product design team uses Figma across the whole product development cycle, from ideation and wireframes to fully specced designs for engineers, covering websites, apps and golf simulator experiences.Trackman uses Figma.Vendor case studyfigma.comCaptured Oct 8, 2026
- PetRelocation uses Jotform forms with conditional logic and dynamic prefill, integrated with Salesforce, to collect customer data and guide pet owners through relocation requests.PetRelocation uses Jotform.Vendor case studyjotform.comCaptured Oct 8, 2026
- Lawyers at the law firm use Legora's generative AI platform daily, having adopted it in September 2023.Mannheimer Swartling uses Legora. Legal & Compliance.Vendor case studylegora.comCaptured Oct 8, 2026
- The Danish law firm uses Legora, an AI-powered legal research and workflow automation tool, to process large volumes of case data, contracts and legal research faster.Gorrissen Federspiel uses Legora. Legal & Compliance.Vendor case studylegora.comCaptured Oct 8, 2026
- Lawyers at the law firm use Legora to work with large volumes of legal documents, analyze case materials and prepare matters.Pérez-Llorca uses Legora. Legal & Compliance.Vendor case studylegora.comCaptured Oct 8, 2026
- Schoenherr, a law firm, uses Legora's AI across its legal workflow from pitching through to delivery, reducing repetitive work such as reviewing clauses across many contracts so lawyers can focus on judgment.Schoenherr uses Legora. Legal & Compliance.Vendor case studylegora.comCaptured Oct 8, 2026
- Cleary Gottlieb, an international law firm, is rolling out Legora's AI platform across the entire firm after a pilot program.Cleary Gottlieb uses Legora. Legal & Compliance.Vendor case studylegora.comCaptured Oct 8, 2026
- Pillow Logistics Group uploads HIPAA regulatory PDFs to Jotform AI to generate interactive forms, and uses the AI Form Copilot to refine them with conditional logic.Pillow Logistics Group uses Jotform.Vendor case studyjotform.comCaptured Oct 8, 2026
- Bracewell LLP rolled out Legora across the firm to support lawyers with drafting, document analysis and legal research.Bracewell uses Legora.Vendor case studylegora.comCaptured Oct 8, 2026
- Fasken is rolling out Legora's agentic AI workspace across the whole firm to support client work. Lawyers use it to review, analyse and draft across complex matters, running multi-step work in the tools they already use…FASKEN uses Legora. Legal & Compliance.Vendor case studylegora.comCaptured Oct 8, 2026
- The law firm is deploying Legora as a core AI platform for its attorneys across the firm. It is used for reviewing and analyzing large document sets, automating routine tasks, and building customized workflows.Morrison Foerster uses Legora. Legal & Compliance.Vendor case studylegora.comCaptured Oct 8, 2026
- The law firm rolled out Legora firmwide as a collaborative AI platform alongside its in-house CrowellAI, with attorneys using it across practice areas to speed up access to evidence, research and advice for clients.Crowell uses Legora.Vendor case studylegora.comCaptured Oct 8, 2026
- Harlem Grown uses Jotform forms to centralize applications for its summer camps and after-school programs, collecting standardized participant and demographic data with built-in validation.Harlem Grown uses Jotform. Non-profit & NGO.Vendor case studyjotform.comCaptured Oct 8, 2026
- Flying Solo replaced a manual email and Google Sheets process with Jotform online applications for independent fashion designers, reachable through its Instagram link in bio.Flying Solo uses Jotform.Vendor case studyjotform.comCaptured Oct 8, 2026
- Cat Town uses Jotform online forms to process cat adoption applications and store applicant information in one place, replacing email inquiries and disconnected spreadsheets.Cat Town uses Jotform.Vendor case studyjotform.comCaptured Oct 8, 2026
- The city replaced paper-based forms with digital forms and automated workflows across nearly every department. It uses them for HR leave request routing, public-facing service forms such as water service applications…City of Greensboro uses Jotform.Vendor case studyjotform.comCaptured Oct 8, 2026
- Vegan Street Fair uses Jotform to handle vendor registration, contracts, payments, and event information in a single workflow.Vegan Street Fair uses Jotform.Vendor case studyjotform.comCaptured Oct 8, 2026
- The podcast host uses Jotform to collect guest information before each episode. Guests book through a scheduling tool, then complete a Jotform intake form, and the submissions feed a custom GPT that helps generate…Raving Patients podcast uses Jotform.Vendor case studyjotform.comCaptured Oct 8, 2026
- A gynaecology clinic within Aleris uses Tandem's Coding Assistant, which reads clinical notes as they are written and suggests diagnosis and procedure codes that doctors review and confirm.Aleris uses Tandem Health.Vendor case studytandemhealth.aiCaptured Oct 8, 2026
- OneSignal's marketing team uses UserGems' Gem-E AI agent to combine several buying signals (Champion Tracking, Website Traffic, Promotions) into a single AI-powered sequence.OneSignal uses UserGems. Marketing Tech.Vendor case studyusergems.comCaptured Oct 8, 2026
- ConnectWave uses a private, e-commerce-specialized LLM built by Upstage to automate attribute-value extraction and categorization of product information for its Danawa price-comparison site, replacing manual work by…ConnectWave uses Upstage.Vendor case studyupstage.aiCaptured Oct 8, 2026
- Aker Solutions pairs Robotics as a Service with Cognite Data Fusion to support offshore robotics and remote operations, completing a pilot with Aker BP and Cognite toward remote operations of the future Yggdrasil area.Aker Solutions uses Cognite.Vendor case studycognite.comCaptured Oct 8, 2026
- Skagerak Kraft uses Cognite Data Fusion as a data foundation and hub for data quality and integration across business domains, building on its existing data lake.Skagerak Kraft uses Cognite.Vendor case studycognite.comCaptured Oct 8, 2026
- Cosmo Oil uses Cognite Data Fusion to build a digital twin that brings three refinery facilities into one virtual space.Cosmo Energy uses Cognite.Vendor case studycognite.comCaptured Oct 8, 2026
- Celanese uses Cognite Data Fusion to build an integrated manufacturing portal that serves as a single repository of data for its domain experts.Celanese uses Cognite.Vendor case studycognite.comCaptured Oct 8, 2026
- Alpharun, an early-stage startup, uses an outsourced AI-enabled SDR placed through WarmLegency to build outbound pipeline.Alpharun uses Warmly.Vendor case studywarmly.aiCaptured Oct 8, 2026
