2,243 customer stories of AI tools, quoted from the pages they came from
Each story links to its source page and the day we captured it. Every figure is printed on that page: we never estimate one.
2,243 stories about 2,005 companies and 280 AI tools. 1,720 carry a figure printed on their page. All come from vendor case studies: they show what vendors chose to publish.
- Cendyn replaced Drift with Warmly to see which visitors are on its website in real time and to run a single standardized chat experience across pages instead of many custom playbooks.Cendyn uses Warmly.Vendor case studywarmly.aiCaptured Oct 8, 2026
- TrustArc replaced its offshore-staffed chat vendor with Warmly's AI chat on its website. It uses separate chat flows for demo request pages, competitor comparison pages and all other visitors, with AI qualifying…TrustArc uses Warmly.Vendor case studywarmly.aiCaptured Oct 8, 2026
- Bulwark uses Replicant's AI voice agents to handle scheduling, payment processing, and call surges in its contact center, which reduced its reliance on seasonal hiring.Bulwark Pest Control uses Replicant.Vendor case studyreplicant.comCaptured Oct 8, 2026
- Blain's Farm & Fleet uses Optimove's integrated Marketing Hub and CDP to run CRM marketing, including journey orchestration, personalization, and loyalty programs.Blains Farm & Fleet uses Optimove.Vendor case studyoptimove.comCaptured Oct 8, 2026
- BetHog, a fast-growing crypto casino, uses Optimove Ignite+ to scale personalized CRM and engage players in real time, using the platform's data, creative, and optimization capabilities.BetHog uses Optimove.Vendor case studyoptimove.comCaptured Oct 8, 2026
- Stoiximan, a Greek iGaming operator, uses Optimove to run and redesign its automated lifecycle marketing journeys.Stoiximan uses Optimove.Vendor case studyoptimove.comCaptured Oct 8, 2026
- Tesco Bank's CRM team sends customer emails through Optimove and SendGrid. After Microsoft began blocking its messages, it worked with Optimove to audit the sending program, reset sender reputation, whitelist sending…Tesco Bank uses Optimove.Vendor case studyoptimove.comCaptured Oct 8, 2026
- Sisal's online gaming business uses Optimove as its marketing platform, now owned by a marketing-side team, to build player-level segmentation across lottery, betting and casino.Sisal uses Optimove.Vendor case studyoptimove.comCaptured Oct 8, 2026
- Entain centralized CRM decisioning for its global betting and gaming brands in Optimove, replacing a fragmented, acquisition-built stack.Entain uses Optimove.Vendor case studyoptimove.comCaptured Oct 8, 2026
- Rho uses Rox inside its CRM to keep contact and opportunity records current and to let leadership and account executives define and test sales motions called Plays.Rho uses Rox. Fintech & Payments.Vendor case studyrox.comCaptured Oct 8, 2026
- Codat's revenue team uses Rox for account intelligence on large commercial bank accounts. It replaces manual research and spreadsheet org charts with continuously updated stakeholder mapping and monitoring of account…Codat uses Rox.Vendor case studyrox.comCaptured Oct 8, 2026
- Pallet's CEO uses Rox's CEO Mode to track the full sales pipeline across a growing sales team, see deal stage, risk flags and stakeholder gaps, and prepare for meetings with personalized research on decision makers.Pallet uses Rox.Vendor case studyrox.comCaptured Oct 8, 2026
- Together AI's go-to-market team uses Rox to run account research across its entire book of business and to send personalized, automated outreach to technical buyers.Together.ai uses Rox. Artificial Intelligence.Vendor case studyrox.comCaptured Oct 8, 2026
- Ramp's revenue team uses Rox's AI agents, connected to its data sources, to surface deal context and guidance to reps before and during meetings.Ramp uses Rox. Fintech & Payments.Vendor case studyrox.comCaptured Oct 8, 2026
- Raiffeisen, a Swiss retail bank, built an AI assistant on Rasa to handle common questions from younger customers and support multi-turn conversations.Raiffeisen uses Rasa.Vendor case studyrasa.comCaptured Oct 8, 2026
- Clapping Dog Media, a digital marketing agency, uses Scrunch's AI visibility tracking and Site Audit tool to run AI search audits for its clients and find site issues that make content hard for AI systems to read.Clapping Dog Media uses Scrunch.Vendor case studyscrunch.comCaptured Oct 8, 2026
- Runpod's growth lead uses Scrunch to create and monitor niche prompts across AI search platforms, export prompt performance data to generate content programmatically, benchmark citation sources against competitors, and…Runpod uses Scrunch.Vendor case studyscrunch.comCaptured Oct 8, 2026
- Fanatics uses Sprinklr Service as a central hub for its social media team to manage, prioritize and route fan interactions across its social pages.Fanatics uses Sprinklr.Vendor case studysprinklr.comCaptured Oct 8, 2026
- Retention Express, a BPO running an inbound contact center across chat, email, text and phone, uses Assembled's AI Voice Agent to handle routine phone calls.Retention Express uses Assembled.Vendor case studyassembled.comCaptured Oct 8, 2026
- HubSpot's support team uses Assembled's workforce management platform for forecasting, scheduling and real-time staffing visibility. It is integrated with HubSpot Service Hub and Cisco.Hubspot uses Assembled. Marketing Tech.Vendor case studyassembled.comCaptured Oct 8, 2026
- Robinhood uses Assembled's workforce management platform to forecast and schedule its customer support staff, replacing spreadsheets and enabling live chat and phone support.Robinhood uses Assembled. Fintech & Payments.Vendor case studyassembled.comCaptured Oct 8, 2026
- HockeyStack uses Pylon as a single platform for its post-sales Customer Success and Support teams to handle customer communication across channels and coordinate internally with engineering and sales.HockeyStack uses Pylon.Vendor case studyusepylon.comCaptured Oct 8, 2026
- Lightdash runs customer support from Pylon, unifying Slack Connect, Slack Community, email, and in-app chat in one place.Lightdash uses Pylon.Vendor case studyusepylon.comCaptured Oct 8, 2026
- OneSchema runs its customer support, sales and customer success over Slack Connect, Microsoft Teams and email, and uses Pylon to unify those channels into one view with assignment, tagging, metrics and issue exports.OneSchema uses Pylon.Vendor case studyusepylon.comCaptured Oct 8, 2026
- Rootly uses Pylon as its customer support platform to run support across a customer portal, in-app chat, Slack, and email from one place.Rootly uses Pylon. IT Services & System Integration.Vendor case studyusepylon.comCaptured Oct 8, 2026
- Vellum uses Pylon to manage customer support in one place across its shared Slack Connect channels and in-app chat.Vellum uses Pylon. Artificial Intelligence.Vendor case studyusepylon.comCaptured Oct 8, 2026
- RingCentral uses Aviso's predictive forecasting, dashboards, pipeline intelligence and automated nudges to replace disconnected spreadsheets.RingCentral uses Aviso. Telecommunications.Vendor case studyaviso.comCaptured Oct 8, 2026
- NetApp replaced Gong with Aviso for conversational intelligence, forecasting, deal and pipeline insights, and coaching of its sales reps.NetApp uses Aviso. Data & Analytics.Vendor case studyaviso.comCaptured Oct 8, 2026
- Seagate uses Aviso for predictive forecasting, pipeline and deal inspection, and activity and relationship tracking across its sales and go-to-market teams as it adds a subscription model to its OEM and channel…Seagate uses Aviso. DevTools & Infrastructure.Vendor case studyaviso.comCaptured Oct 8, 2026
- Ivanti uses Aviso to consolidate data from several separate Salesforce instances into one view and to replace manual spreadsheet-based forecast rollups.Ivanti uses Aviso. Cybersecurity.Vendor case studyaviso.comCaptured Oct 8, 2026
- 8x8, a cloud communications provider, uses Aviso for predictive forecasting, pipeline and opportunity analytics, and deal review.8x8 uses Aviso.Vendor case studyaviso.comCaptured Oct 8, 2026
- Mural uses Aviso for automated deal-level forecasting, replacing spreadsheet-based forecasting. It gives a single view across Salesforce accounts with multiple opportunities and owners, and supports commit, most likely…Mural uses Aviso. DevTools & Infrastructure.Vendor case studyaviso.comCaptured Oct 8, 2026
- DataStax uses Aviso as an integrated RevOps and intelligence platform for deal-level forecasting by product line and by rep, with custom hierarchies for growing teams, products and geographies.DataStax uses Aviso.Vendor case studyaviso.comCaptured Oct 8, 2026
- Fanatics uses Movable Ink to deliver dynamic, personalized content in its messages across channels, such as surfacing a customer's favorite team, promoting FanCash perks, and helping fans discover other parts of the…Fanatics uses Movable Ink.Vendor case studymovableink.comCaptured Oct 8, 2026
- Cineplex uses Movable Ink Studio to move from manual builds to scalable personalization in its customer engagement, which frees up a lean team.Cineplex uses Movable Ink.Vendor case studymovableink.comCaptured Oct 8, 2026
- Intuit TurboTax uses Movable Ink to deliver personalized onboarding experiences and connected web journeys, keeping experiences consistent across channels. Marketers control creative, data, and execution in one place.TurboTax uses Movable Ink.Vendor case studymovableink.comCaptured Oct 8, 2026
- Macy's uses Movable Ink's Da Vinci to continually match customers with the email creative most likely to resonate, rather than treating each email as a one-time send.Macy's uses Movable Ink. Retail.Vendor case studymovableink.comCaptured Oct 8, 2026
- Victoria's Secret uses Movable Ink's Da Vinci to tailor email content to individual customers' preferences and styles, moving from traditional email marketing to an AI-powered approach.Victoria's Secret uses Movable Ink.Vendor case studymovableink.comCaptured Oct 8, 2026
- Southwest Airlines uses Movable Ink together with Adobe to turn real-time data into dynamic, personalized content for travelers, such as live fare updates and travel alerts.Southwest Airlines uses Movable Ink. Airlines & Aviation Services.Vendor case studymovableink.comCaptured Oct 8, 2026
- Scotiabank's digital engagement team uses Movable Ink to move beyond batch emails to dynamic, personalized customer experiences.Scotiabank uses Movable Ink.Vendor case studymovableink.comCaptured Oct 8, 2026
