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What AI does Klarna use?

Fintech & Payments · klarna.com

10

AI tools in use at Klarna

4 confirmed 6 observed

Klarna uses 10 AI tools: Langchain and LangSmith (LLM Ops & Frameworks), HeyGen and Photoroom (Marketing), ElevenLabs (Voice Generation & Audio), Movable Ink (Marketing Personalization & Ads), and 4 other tools. 4 are confirmed by a published story, quote or press release; 6 are listed on the vendor's own pages.Latest check Oct 8, 2026: 7 of 10 tools checked, from 14 public sources.

Website
klarna.com
AI tools in use
10Median for the 131 Fintech & Payments companies on usedby: 2
Latest check
October 8, 20267 of 10 tools checked so far

Every AI tool at Klarna

10 lines, each linked to the public page behind it. Open a row to see the dated capture.

ToolTeamFirst public proofProofSource
ElevenLabsVoice Generation & AudioOn or before May 2026elevenlabs.io
LangchainLLM Ops & Frameworks—langchain.com
LangSmithLLM Ops & Frameworks—langchain.com
Movable InkMarketing Personalization & AdsOn or before Oct 2024movableink.com
ChatGPTCustomer support—chat.openai.com
FactoryAutonomous Coding Agents—factory.com
HeyGenMarketing—heygen.com
PhotoroomMarketing—photoroom.com
PigmentFinance & Accounting AI—pigment.com
Wispr FlowProductivity Utilities—wisprflow.ai

“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.

Klarna compared to other Fintech & Payments companies

Klarna uses 10 AI tools. The median among the 131 Fintech & Payments companies on usedby is 2. 120 of its 130 peers use fewer.

These counts cover public proof only. A company can use tools that no public page names.

AI tools per company

131 Fintech & Payments companies on usedby, by number of AI tools

  1. 65 companies with 1 tool
  2. 21 companies with 2 tools
  3. 11 companies with 3 tools
  4. 8 companies with 4 tools
  5. 2 companies with 5 tools
  6. 5 companies with 6 tools
  7. 3 companies with 7 tools
  8. 16 companies with 8 tools or more

What its peers use that Klarna does not

Questions about AI at Klarna

What AI tools does Klarna use?

Klarna uses 10 AI tools: ElevenLabs, Langchain, LangSmith, Movable Ink, ChatGPT, Factory, HeyGen, Photoroom, Pigment, and Wispr Flow. 4 are confirmed by a published story, quote or press release, and 6 are listed on the vendor's own pages.

Does Klarna use Notion?

usedby has not found a public page showing that Klarna uses Notion. Notion is the most used AI tool among the 131 Fintech & Payments companies on usedby: 15 of them use it. See who uses Notion.

How does Klarna compare to other Fintech & Payments companies?

Klarna uses 10 AI tools. The median among the 131 Fintech & Payments companies on usedby is 2, and 120 of its 130 peers use fewer tools. These counts cover public proof only.

How does usedby know which AI tools Klarna uses?

Each tool is linked to a public page that names Klarna: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find Klarna, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.