What Lulu Group says about Yellow.ai
Quotes and figures as the vendors and Lulu Group published them, each tied to its saved source page. usedby does not measure the result.
On Yellow.aiSalem chatbot has considerably reduced the workload on Lulu Hypermarket’s customer support agents, allowing them to concentrate on more crucial tasks. Within 4 weeks of going live, it has successfully handled queries from over 3M unique users and will continue to scale up in the coming months. At the same time, it is capable of smoothly switching customer conversations to live agent support in the case of complex issues.
Lulu Group among Retail companies
170 Retail companies on usedby, public proof only. A company can use tools that no public page names.
AI tools per company
- 129 companies with 1 tool
- 26 companies with 2 tools
- 6 companies with 3 tools
- 2 companies with 4 tools
- 4 companies with 5 tools
- 0 companies with 6 tools
- 1 company with 7 tools
- 2 companies with 8 tools or more
Median: 1 tool. None of its 169 peers uses fewer.
These counts cover public proof only. A company can use tools that no public page names.
Movable Ink is the most used AI tool in this industry14 of the 170 Retail companies on usedby use it.Questions about AI at Lulu Group
What AI tools does Lulu Group use?
Lulu Group uses 1 AI tool (1 observed): Yellow.ai.
Does Lulu Group use Yellow.ai?
Yes. Yellow.ai: observed, the vendor shows Lulu Group on its own pages.
Which AI tool do Retail companies use most?
Movable Ink is the most used AI tool among the 170 Retail companies on usedby: 14 of them use it. See who uses Movable Ink.
How does Lulu Group compare to other Retail companies?
Lulu Group uses 1 AI tool. The median among the 170 Retail companies on usedby is 1, and 0 of its 169 peers use fewer tools. These counts cover public proof only.
What do confirmed, observed and signal mean?
Confirmed: a case study, a named quote or a press release. Observed: the vendor shows Lulu Group on its own pages, for example a logo wall. Signal: a job post shows Lulu Group’s employees use the tool, the weakest proof. Every level counts, and each line shows its level.
How current is this page?
The most recent check was on October 19, 2026. 1 of the 1 line have been checked so far, from 1 public source.
How does usedby know which AI tools Lulu Group uses?
Each tool is linked to a public page that names Lulu Group: a vendor's customer page, a published case study, a press release or a job post. We save most pages with a dated capture and check them again on each run. A tool leaves the list only after three checks in a row that no longer find Lulu Group, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.
Where this data comes from
One proof level
Cite this page
usedby (2026). What AI does Lulu Group use? 1 tool. Retrieved from https://www.usedby.ai/companies/lulu-group, latest check October 19, 2026.