Abacus.AI vs Uniphore: who uses which
Customers, public proof and the companies that use both.
On usedby, 17 companies use Abacus.AI and 22 use Uniphore. 2 companies use both, including Atlassian and Autodesk.Latest check Oct 8, 2026: 39 of 39 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.
Who uses Abacus.AI, Uniphore, or both
Every company with a public proof for at least one of the two tools.
15
use only Abacus.AI
2
companies use both
20
use only Uniphore
15 companies use only Abacus.AI, 20 use only Uniphore and 2 use both, out of the 37 companies on usedby that use at least one of them.
Where it lands
Newest customers
No new customer since tracking started on October 7, 2026.
Where it lands
Newest customers
No new customer since tracking started on October 8, 2026.
Who uses both
Companies with a confirmed or observed line on both tools.
| Company |
|---|
 Atlassian |
 Autodesk |
Side by side
Facts from our data and from each vendor's public pages. Each line says where it comes from.
Abacus.AI
UniphorePricing, security and data residency are not checked yet. usedby adds them from each vendor's public pages, with the date of the check.
What customers report
Results as the vendor or the customer published them, with the source and the date.
Abacus.AI
No reviewed story for Abacus.AI yet.
Uniphore
85% Reduction in training time
Velera
Vendor case study, uniphore.com, published Apr 15, 2026
HOW A DIGITAL-FIRST ROADSIDE EXPERIENCE SAVED ALLSTATE $5M AND REDUCED AGENT LOAD BY 48%
Allstate
Vendor case study, uniphore.com, published Apr 15, 2026
Questions about Abacus.AI and Uniphore
Which is used more, Abacus.AI or Uniphore?
Uniphore has more customers on usedby: 22 against 17 for Abacus.AI.
Do companies use both Abacus.AI and Uniphore?
Yes. 2 companies use both on usedby, including Atlassian and Autodesk.
Who uses Abacus.AI?
17 companies on usedby, each with the public page that shows it. See who uses Abacus.AI.
Who uses Uniphore?
22 companies on usedby, each with the public page that shows it. See who uses Uniphore.
How does usedby count customers?
A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.