Alex vs Paradox: who uses which
Customers, public proof and the companies that use both.
On usedby, 19 companies use Alex and 39 use Paradox. No company is listed with both yet. Paradox leads among the Retail companies on usedby that use either tool.Latest check Oct 7, 2026: 57 of 58 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.
Who uses Alex, Paradox, or both
Every company with a public proof for at least one of the two tools.
19
use only Alex
0
companies use both
39
use only Paradox
19 companies use only Alex, 39 use only Paradox and 0 use both, out of the 58 companies on usedby that use at least one of them.
Where it lands
Newest customers
No new customer since tracking started on October 7, 2026.
Where it lands
Newest customers
We have not started tracking changes for Paradox yet.
Who uses both
Companies with a confirmed or observed line on both tools.
By industry
Which tool the companies on usedby use, by industry. Shares of the companies on usedby that use Alex, Paradox or both: a share of the companies on usedby, not of the market.
Alex onlyBothParadox only
More common with Paradox
- Retail6 of the 6 Retail companies on usedby that use either tool use Paradox.
- Restaurants & Food Services5 of the 5 Restaurants & Food Services companies on usedby that use either tool use Paradox.
Source: confirmed and observed usedby lines. Job-post signals, the weakest proof level, are left out of these shares.
Side by side
Facts from our data and from each vendor's public pages. Each line says where it comes from.
AlexParadoxPricing, security and data residency are not checked yet. usedby adds them from each vendor's public pages, with the date of the check.
What customers report
Results as the vendor or the customer published them, with the source and the date.
Alex
recruiters report reclaiming 20–30% of their time
Orange Tree Staffing
Vendor case study, alex.com, published Jul 29, 2026
The firm estimates those interviews have saved 15,000 hours of screening time.
Akraya
Vendor case study, alex.com, published Aug 12, 2026
Paradox
Compass Group now has a 1:8000 recruiter-to-hire ratio.
Compass Group
Vendor case study, paradox.ai, captured Oct 3, 2026
Questions about Alex and Paradox
Which is used more, Alex or Paradox?
Paradox has more customers on usedby: 39 against 19 for Alex.
Do companies use both Alex and Paradox?
usedby has not found a company with a confirmed or observed line on both Alex and Paradox yet.
Who uses Alex?
19 companies on usedby, each with the public page that shows it. See who uses Alex.
Who uses Paradox?
39 companies on usedby, each with the public page that shows it. See who uses Paradox.
How does usedby count customers?
A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.