Alex vs Sapia.ai: who uses which
Customers, public proof and the companies that use both.
On usedby, 23 companies use Alex and 16 use Sapia.ai. 1 company uses both, including Dow Jones. Alex leads among the HR & Recruiting companies on usedby that use either tool, Sapia.ai among the Retail companies.Latest check Oct 28, 2026: 39 of 39 public lines checked. Counts include every proof level, job-post signals included. A company on both tools counts at any proof level, and a job post on one side is marked as such.
Who uses Alex, Sapia.ai, or both
Every company with a public proof for at least one of the two tools.
22
listed for Alex only
1
company uses both
15
listed for Sapia.ai only
On usedby, 22 companies are listed for Alex only, 15 are listed for Sapia.ai only and 1 uses both, out of the 38 companies listed for at least one. An absent listing does not prove non-use.
Where it lands
Recently publicly listed customers
Who uses both
Companies with a public line on both tools, at any proof level: the strongest proofs come first, and a job post is marked.
| Company |
|---|
 Dow Jones |
By industry
Which tool the companies on usedby use, by industry. Shares of the companies on usedby that use Alex, Sapia.ai or both: a share of the companies on usedby, not of the market.
Listed for Alex onlyBothListed for Sapia.ai only
More common with Alex
- HR & Recruiting9 of the 9 HR & Recruiting companies on usedby that use either tool use Alex.
More common with Sapia.ai
- Retail6 of the 7 Retail companies on usedby that use either tool use Sapia.ai.
Source: every usedby line, from confirmed proofs to job-post signals (the weakest proof level).
Side by side
Facts from our data and from each vendor's public pages. Each line says where it comes from.
AlexSapia.aiWhat customers report
Results as the vendor or the customer published them, with the source and the date.
Alex
Boydo reports a median now under two hours from application
First Student
Vendor case study, alex.com, published Oct 21, 2026
In the measured period, 68,000 candidates came back into consideration through this talent match.
RAISE
Vendor case study, alex.com, published Oct 22, 2026
Sapia.ai
No reviewed story for Sapia.ai yet.
Evidence for your decision: Alex
Source observations. Check the required plan and conditions before choosing.
Documented tasks
Allen RecruitmentAutomate internal business workflows
Allen Recruitment introduced Alex to conduct early phone screens across hundreds of open roles.
CFO's DomainAutomate internal business workflows
The firm uses Alex for initial screens across senior finance roles.
Choice criteria
Integration: BullhornSourced observation
Plan: Unknown
Conditions: Customer-specific deployment at Allen Recruitment.
Product: Alex
Setup and limits: This example does not establish availability for every customer or applicant tracking configuration.; Documented only; not_tested. Account entitlement and authenticated execution remain unverified.
into Bullhorn, the applicant tracking system Allen Recruitment already uses.
Questions about Alex and Sapia.ai
Which is used more, Alex or Sapia.ai?
Alex has more customers on usedby: 23 against 16 for Sapia.ai. Alex leads among the HR & Recruiting companies on usedby that use either tool, Sapia.ai among the Retail companies.
Do companies use both Alex and Sapia.ai?
Yes. 1 company uses both on usedby, including Dow Jones.
Who uses Alex?
23 companies on usedby, each with the public page that shows it. See who uses Alex.
Who uses Sapia.ai?
16 companies on usedby, each with the public page that shows it. See who uses Sapia.ai.
How does usedby count customers?
A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of four proof levels: confirmed, declared by the company itself, observed or signal (a job post, the weakest). A company counts as using both tools when it has a line on each, at any level; the list shows the strongest proofs first and marks job posts.