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ChatGPT vs Exa: who uses which

Customers, public proof and the companies that use both.

On usedby, 56 companies use ChatGPT and 22 use Exa. 1 company uses both, including RingCentral. ChatGPT leads among the Fintech & Payments companies on usedby that use either tool, Exa among the DevTools & Infrastructure companies.Latest check Nov 15, 2026: 48 of 78 public lines checked. Counts include every proof level, job-post signals included. A company on both tools counts at any proof level, and a job post on one side is marked as such.

Who uses ChatGPT, Exa, or both

Every company with a public proof for at least one of the two tools.

55

listed for ChatGPT only

1

company uses both

21

listed for Exa only

On usedby, 55 companies are listed for ChatGPT only, 21 are listed for Exa only and 1 uses both, out of the 77 companies listed for at least one. An absent listing does not prove non-use.

56customers
12 confirmed 32 observed 12 signals

Where it lands

Fintech & Payments5
Banking & Mortgages4
DevTools & Infrastructure4
22customers
13 confirmed 3 declared 6 observed

Where it lands

DevTools & Infrastructure5
Artificial Intelligence2
Marketing Tech2

Who uses both

Companies with a public line on both tools, at any proof level: the strongest proofs come first, and a job post is marked.

Companies that use both ChatGPT and Exa
CompanyFirst public proof, ChatGPTFirst public proof, Exa
RingCentralOn or before Oct 2026On or before Nov 2026

By industry

Which tool the companies on usedby use, by industry. Shares of the companies on usedby that use ChatGPT, Exa or both: a share of the companies on usedby, not of the market.

IndustryListed for ChatGPT onlyBothListed for Exa only
DevTools & Infrastructure9 companies on usedby
44%0%56%
Fintech & Payments6 companies on usedby
83%0%17%
Sales Tech & CRM5 companies on usedby
60%0%40%

Listed for ChatGPT onlyBothListed for Exa only

More common with ChatGPT

  • Fintech & Payments5 of the 6 Fintech & Payments companies on usedby that use either tool use ChatGPT.
  • Sales Tech & CRM3 of the 5 Sales Tech & CRM companies on usedby that use either tool use ChatGPT.

More common with Exa

  • DevTools & Infrastructure5 of the 9 DevTools & Infrastructure companies on usedby that use either tool use Exa.

Source: every usedby line, from confirmed proofs to job-post signals (the weakest proof level).

Side by side

Facts from our data and from each vendor's public pages. Each line says where it comes from.

Vendor facts checked: ChatGPT, 4 of 6; Exa, 3 of 6. Missing facts remain unverified, not absent features.

ChatGPTExa
Customersusedby, latest check Nov 15, 2026ChatGPT: 56 (12 confirmed, 32 observed, 12 job-post signals)Exa: 22 (13 confirmed, 3 declared, 6 observed)
Top industryusedby, latest check Nov 15, 2026ChatGPT: No clear leadExa: DevTools & Infrastructure (5)
CategoryusedbyChatGPT: AI assistantsExa: AI search & research
PricingChatGPT: Free: $0 / month; Go: $8 / month; Plus: $20 / month; Pro: from $100 / monthchatgpt.com, checked Nov 13, 2026No verified public evidence
SecurityChatGPT: ChatGPT Enterprise and Edu · ISO 27001, ISO 27701ChatGPT business products · SOC 2 Type IIopenai.com, checked Nov 13, 2026Exa: SOC 2 Type II, HIPAAtrust.exa.ai, checked Nov 15, 2026
Your dataNo verified public evidenceNo verified public evidence
Data residencyNo verified public evidenceNo verified public evidence
Free trialChatGPT: Free trial or free plan available.chatgpt.com, checked Nov 13, 2026Exa: Free trial or free plan available.exa.ai, checked Nov 15, 2026
IntegrationsChatGPT: Google Drive, Atlassian, GitHub, Slack, Notion, HubSpot, Shopify, Canva, Dropbox, Stripe, Outlook Email, Asanachatgpt.com, checked Oct 20, 2026Exa: n8n, Make, Zapier, Google Sheets, LangChain, LlamaIndex, CrewAI, Vercel AI SDK, Dify, Flowise, Langflow, Snowflakeexa.ai, checked Nov 15, 2026
WebsiteChatGPT: chatgpt.comExa: exa.ai

What customers report

Results as the vendor or the customer published them, with the source and the date.

ChatGPT

with people saving nearly three hours per week on routine tasks and more than 80% engaging daily.

BBVA

Vendor case study, openai.com, captured Oct 18, 2026

Read the story

How Moderna uses ChatGPT

Moderna

Vendor case study, openai.com, captured Oct 18, 2026

Read the story

Exa

More than 9.1M Search requests to date

HockeyStack

Vendor case study, exa.ai, captured Nov 12, 2026

Read the story

More than 7.2M Search requests to date: 11x uses Exa Search for high-volume prospect and account research.

11X

Vendor case study, exa.ai, captured Nov 12, 2026

Read the story

Questions about ChatGPT and Exa

Which is used more, ChatGPT or Exa?

ChatGPT has more customers on usedby: 56 against 22 for Exa. ChatGPT leads among the Fintech & Payments companies on usedby that use either tool, Exa among the DevTools & Infrastructure companies.

Do companies use both ChatGPT and Exa?

Yes. 1 company uses both on usedby, including RingCentral.

Who uses ChatGPT?

56 companies on usedby, each with the public page that shows it. See who uses ChatGPT.

Who uses Exa?

22 companies on usedby, each with the public page that shows it. See who uses Exa.

How does usedby count customers?

A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of four proof levels: confirmed, declared by the company itself, observed or signal (a job post, the weakest). A company counts as using both tools when it has a line on each, at any level; the list shows the strongest proofs first and marks job posts.