Databricks vs Pendo: who uses which
Customers, public proof and the companies that use both.
On usedby, 57 companies use Databricks and 42 use Pendo. 3 companies use both, including Halcyon, Nasdaq, and Okta. Databricks leads among the Artificial Intelligence companies on usedby that use either tool.Latest check Nov 12, 2026: 99 of 99 public lines checked. Counts include every proof level, job-post signals included. A company on both tools counts at any proof level, and a job post on one side is marked as such.
Who uses Databricks, Pendo, or both
Every company with a public proof for at least one of the two tools.
54
listed for Databricks only
3
companies use both
1 of them is listed through a job post on one side, the weakest proof.
39
listed for Pendo only
On usedby, 54 companies are listed for Databricks only, 39 are listed for Pendo only and 3 use both, 1 of them through a job post on one side, out of the 96 companies listed for at least one. An absent listing does not prove non-use.
Where it lands
Recently publicly listed customers
Who uses both
Companies with a public line on both tools, at any proof level: the strongest proofs come first, and a job post is marked.
| Company | First public proof, Databricks | First public proof, Pendo |
|---|---|---|
 Halcyon | On or before Nov 2026 | On or before Nov 2026 |
 Nasdaq | On or before Jun 2025 | — |
 Oktajob post for Databricks | Job post, Sep 2026 | — |
By industry
Which tool the companies on usedby use, by industry. Shares of the companies on usedby that use Databricks, Pendo or both: a share of the companies on usedby, not of the market.
Listed for Databricks onlyBothListed for Pendo only
More common with Databricks
- Artificial Intelligence7 of the 8 Artificial Intelligence companies on usedby that use either tool use Databricks, 1 of them alongside Pendo.
- Fintech & Payments5 of the 8 Fintech & Payments companies on usedby that use either tool use Databricks.
- Marketing Tech3 of the 5 Marketing Tech companies on usedby that use either tool use Databricks.
Source: every usedby line, from confirmed proofs to job-post signals (the weakest proof level).
Side by side
Facts from our data and from each vendor's public pages. Each line says where it comes from.
Vendor facts checked: Databricks, 4 of 6; Pendo, 4 of 6. Missing facts remain unverified, not absent features.
Databricks
PendoWhat customers report
Results as the vendor or the customer published them, with the source and the date.
Databricks
Shell currently has over 100 AI projects running, and it’s only just getting started.
Shell
Vendor case study, databricks.com, captured Nov 5, 2026
over 850 active power users successfully utilizing Databricks
KPMG
Vendor case study, databricks.com, captured Nov 5, 2026
Pendo
Avero cut its average support ticket resolution time by 60%
Avero
Vendor case study, pendo.io, published Oct 21, 2025
reduced time spent data grooming by 86%
Chartbeat
Vendor case study, pendo.io, published Aug 3, 2025
Questions about Databricks and Pendo
Which is used more, Databricks or Pendo?
Databricks has more customers on usedby: 57 against 42 for Pendo.
Do companies use both Databricks and Pendo?
Yes. 3 companies use both on usedby, including Halcyon, Nasdaq, and Okta.
Who uses Databricks?
57 companies on usedby, each with the public page that shows it. See who uses Databricks.
Who uses Pendo?
42 companies on usedby, each with the public page that shows it. See who uses Pendo.
How does usedby count customers?
A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of four proof levels: confirmed, declared by the company itself, observed or signal (a job post, the weakest). A company counts as using both tools when it has a line on each, at any level; the list shows the strongest proofs first and marks job posts.