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Docusign eSignature vs Ironclad: who uses which

Customers, public proof and the companies that use both.

On usedby, 17 companies use Docusign eSignature and 65 use Ironclad. 2 companies use both, including Salesforce and Canva. Ironclad leads among the DevTools & Infrastructure companies on usedby that use either tool.Latest check Nov 13, 2026: 79 of 82 public lines checked. Counts include every proof level, job-post signals included. A company on both tools counts at any proof level, and a job post on one side is marked as such.

Who uses Docusign eSignature, Ironclad, or both

Every company with a public proof for at least one of the two tools.

15

listed for Docusign eSignature only

2

companies use both

63

listed for Ironclad only

On usedby, 15 companies are listed for Docusign eSignature only, 63 are listed for Ironclad only and 2 use both, out of the 80 companies listed for at least one. An absent listing does not prove non-use.

Docusign eSignature

Open Docusign eSignature
17customers
5 confirmed 1 declared 11 observed

Where it lands

HR & Recruiting2
Insurance & InsurTech2
Airlines & Aviation Services1
65customers
13 confirmed 43 observed 9 signals

Where it lands

DevTools & Infrastructure6
Fintech & Payments5
Marketing Tech5

Who uses both

Companies with a public line on both tools, at any proof level: the strongest proofs come first, and a job post is marked.

Companies that use both Docusign eSignature and Ironclad
CompanyFirst public proof, Ironclad
SalesforceOn or before Oct 2024
CanvaOn or before Oct 2024

By industry

Which tool the companies on usedby use, by industry. Shares of the companies on usedby that use Docusign eSignature, Ironclad or both: a share of the companies on usedby, not of the market.

IndustryListed for Docusign eSignature onlyBothListed for Ironclad only
DevTools & Infrastructure6 companies on usedby
0%0%100%
Fintech & Payments5 companies on usedby
0%0%100%
HR & Recruiting5 companies on usedby
40%0%60%
Marketing Tech5 companies on usedby
0%20%80%
Sales Tech & CRM5 companies on usedby
0%20%80%

Listed for Docusign eSignature onlyBothListed for Ironclad only

More common with Ironclad

  • DevTools & Infrastructure6 of the 6 DevTools & Infrastructure companies on usedby that use either tool use Ironclad.
  • Fintech & Payments5 of the 5 Fintech & Payments companies on usedby that use either tool use Ironclad.
  • HR & Recruiting3 of the 5 HR & Recruiting companies on usedby that use either tool use Ironclad.

Source: every usedby line, from confirmed proofs to job-post signals (the weakest proof level).

Side by side

Facts from our data and from each vendor's public pages. Each line says where it comes from.

Vendor facts checked: Docusign eSignature, 0 of 5; Ironclad, 3 of 5. Missing facts remain unverified, not absent features.

Docusign eSignatureIronclad
Customersusedby, latest check Nov 13, 2026Docusign eSignature: 17 (5 confirmed, 1 declared, 11 observed)Ironclad: 65 (13 confirmed, 43 observed, 9 job-post signals)
CategoryusedbyDocusign eSignature: Legal AIIronclad: Legal AI
PricingNo verified public evidenceIronclad: Ironclad · Custom quoteironcladapp.com, checked Nov 13, 2026
SecurityNo verified public evidenceIronclad: ISO 27001, ISO 27701, ISO 27017, ISO 27018security.ironcladapp.com, checked Nov 13, 2026
Your dataNo verified public evidenceNo verified public evidence
Data residencyNo verified public evidenceNo verified public evidence
IntegrationsNo verified public evidenceIronclad: Salesforce, Coupa, Box, Docusign, Slack, Microsoft Teams, Microsoft Word, Google Drive, NetSuite, SAP, Ramp, Zapierironcladapp.com, checked Nov 13, 2026
WebsiteDocusign eSignature: docusign.comIronclad: ironcladapp.com

What customers report

Results as the vendor or the customer published them, with the source and the date.

Docusign eSignature

decreases the time needed to close deals by 41%

Payworks

Vendor case study, docusign.com, captured Nov 12, 2026

Read the story

we find it in seconds rather than hours

A Better Chance

Vendor case study, docusign.com, captured Nov 12, 2026

Read the story

Ironclad

Alnylam processed nearly 1,000 contracts through Ironclad.

Alnylam Pharmaceuticals

Vendor case study, ironcladapp.com, published Feb 7, 2025

Read the story

100% user adoption in a single week

NEXT Insurance

Vendor case study, ironcladapp.com, published Jun 24, 2025

Read the story

Evidence for your decision: Ironclad

Source observations. Check the required plan and conditions before choosing.

Documented tasks

No reviewed task examples are available yet.

Choice criteria

Integration: SalesforceSourced observation

Plan: Unknown

Conditions: Product scope needs verification

Product: ironclad

Setup and limits: Named plan, contract entitlement, connector scopes, permissions, volume limits and regional eligibility remain unknown.; Documented only; not_tested. No authenticated vendor operation executed.; Named integration listing only; operation semantics and data direction are not established.

Salesforce is a cloud-based Customer Relationship Management (CRM) platform.

SourceDocumented · Not testedChecked:

Questions about Docusign eSignature and Ironclad

Which is used more, Docusign eSignature or Ironclad?

Ironclad has more customers on usedby: 65 against 17 for Docusign eSignature.

Do companies use both Docusign eSignature and Ironclad?

Yes. 2 companies use both on usedby, including Salesforce and Canva.

Who uses Docusign eSignature?

17 companies on usedby, each with the public page that shows it. See who uses Docusign eSignature.

Who uses Ironclad?

65 companies on usedby, each with the public page that shows it. See who uses Ironclad.

How does usedby count customers?

A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of four proof levels: confirmed, declared by the company itself, observed or signal (a job post, the weakest). A company counts as using both tools when it has a line on each, at any level; the list shows the strongest proofs first and marks job posts.