Heap vs ThoughtSpot: who uses which
Customers, public proof and the companies that use both.
On usedby, 17 companies use Heap and 63 use ThoughtSpot. 1 company uses both, including Huel. ThoughtSpot leads among the Banking & Mortgages companies on usedby that use either tool.Latest check Nov 13, 2026: 79 of 80 public lines checked. Counts include every proof level, job-post signals included. A company on both tools counts at any proof level, and a job post on one side is marked as such.
Who uses Heap, ThoughtSpot, or both
Every company with a public proof for at least one of the two tools.
16
listed for Heap only
1
company uses both
62
listed for ThoughtSpot only
On usedby, 16 companies are listed for Heap only, 62 are listed for ThoughtSpot only and 1 uses both, out of the 79 companies listed for at least one. An absent listing does not prove non-use.
Where it lands
Recently publicly listed customers
Who uses both
Companies with a public line on both tools, at any proof level: the strongest proofs come first, and a job post is marked.
| Company | First public proof, ThoughtSpot |
|---|---|
 Huel | On or before Dec 2024 |
By industry
Which tool the companies on usedby use, by industry. Shares of the companies on usedby that use Heap, ThoughtSpot or both: a share of the companies on usedby, not of the market.
Listed for Heap onlyBothListed for ThoughtSpot only
More common with ThoughtSpot
- Banking & Mortgages4 of the 5 Banking & Mortgages companies on usedby that use either tool use ThoughtSpot.
- Fintech & Payments5 of the 5 Fintech & Payments companies on usedby that use either tool use ThoughtSpot.
- Marketing Tech4 of the 5 Marketing Tech companies on usedby that use either tool use ThoughtSpot.
Source: every usedby line, from confirmed proofs to job-post signals (the weakest proof level).
Side by side
Facts from our data and from each vendor's public pages. Each line says where it comes from.
Vendor facts checked: Heap, 0 of 6; ThoughtSpot, 4 of 6. Missing facts remain unverified, not absent features.
HeapThoughtSpotWhat customers report
Results as the vendor or the customer published them, with the source and the date.
Heap
We have over 220 employees in Heap running over 44,000 queries on a monthly basis.
Amway
Vendor case study, heap.io, captured Nov 13, 2026
This has saved Esurance an average of $225K a month since the fix went into production.
Esurance
Vendor case study, heap.io, captured Nov 13, 2026
ThoughtSpot
99% improvement - data Insights and further deep dives that took a month now accessible within 30 minutes
Frontify
Vendor case study, thoughtspot.com, captured Nov 11, 2026
50% reduction in paid search spend improved the banks revenue margin by roughly 30%
Austin Capital Bank
Vendor case study, thoughtspot.com, captured Nov 11, 2026
Questions about Heap and ThoughtSpot
Which is used more, Heap or ThoughtSpot?
ThoughtSpot has more customers on usedby: 63 against 17 for Heap.
Do companies use both Heap and ThoughtSpot?
Yes. 1 company uses both on usedby, including Huel.
Who uses Heap?
17 companies on usedby, each with the public page that shows it. See who uses Heap.
Who uses ThoughtSpot?
63 companies on usedby, each with the public page that shows it. See who uses ThoughtSpot.
How does usedby count customers?
A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of four proof levels: confirmed, declared by the company itself, observed or signal (a job post, the weakest). A company counts as using both tools when it has a line on each, at any level; the list shows the strongest proofs first and marks job posts.