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Who uses Heap?

Digital analytics platform with automated insights and AI-assisted analysis.

On usedby, 17 companies use Heap, including Freshworks, Alo Yoga, and Amway. 8 of them are confirmed by a published case study, quote or press release. 1 of them declared it to usedby itself. Every company links to the public page that names it.

11 public sources+1 in the last 30 days
See the 17 companiesCompareheap.io
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Customers

17 companies, each with its public proof

Strongest proof first. Open a company to see the page that names it, and when we captured it.

Companies that use Heap, with proof level, first public proof and source
CompanyIndustryProofFirst public proofSource
FreshworksSales Tech & CRMConfirmed—heap.io
Alo YogaFashion & ApparelConfirmed—heap.io
Amway—Confirmed—heap.io
EsuranceInsurance & InsurTechConfirmed—heap.io
HelloSign—Confirmed—heap.io
HuelConsumer GoodsConfirmed—heap.io
LendingClubBanking & MortgagesConfirmed—heap.io
PocketSuite—Confirmed—heap.io
DeepgramArtificial IntelligenceDeclared—deepgram.com
DropboxDevTools & InfrastructureObserved—heap.io
EventbriteMarketing TechObserved—heap.io
Northwestern MutualInsurance & InsurTechObserved—heap.io
Bridgestone—Observed—heap.io
BrooklinenE-commerce & D2CObserved—heap.io
NielsenData & AnalyticsObserved—heap.io
SanityDesk—Observed—heap.io
Walmart Labs—Observed—heap.io
Showing 15 of 17.
Results

What customers say Heap changed

Figures and quotes as Heap and its customers published them, each tied to its source. We quote, we do not measure the result.

All 4 stories →
“With Heap, I could just measure it myself in a matter of minutes.”
Mike PeartInterim Director of Product, Alo Yoga
Named quote, captured Nov 13, 2026 · Source
30%
decrease in paid user churn
“The flexibility to ship something, and then say ‘I forgot this really important event’ and not worry about that is very critical for us.”
Dan MarkProduct Manager, PocketSuite
Vendor case study · Read how PocketSuite uses Heap
“As an organization, we’ve become far more data-driven.”
Bill FarrellDirector of Product, HelloSign
Vendor case study · Read how HelloSign uses Heap
220
Employees using Heap
Amway
Read how Amway uses Heap
$225K
average monthly savings from fewer password reset
Esurance
Read how Esurance uses Heap
Each figure is the vendor’s or the customer’s claim, quoted with its label. Latest capture Nov 13, 2026.
Where it’s used

Is Heap used in companies like yours?

By industry

10 industries among 17 customers. Of the 7 with a known size, 43% have more than 1,000 employees.

Which Data platforms & analytics tools companies use, by industry: Insurance & InsurTech · Artificial Intelligence · Banking & Mortgages · DevTools & Infrastructure · E-commerce & D2C · Marketing Tech

Before you buy

What Heap does, and what to check

What Heap does

Digital analytics platform with automated insights and AI-assisted analysis.

Written by usedby from heap.io.

Questions to ask in your demo

  1. Which of your customers look like us, by industry and size?
  2. What does a pilot cost, and what decides the move to a full contract?
  3. Where is our data stored, who can access it, and is it used to train models?
  4. How does Heap work with the tools we already use?
Alternatives

Heap alternatives, by public customers

Same or competing category, from another vendor. Every proof level counts. A shared category alone does not establish the same functions or suitability for your task.

All Heap alternatives →
Data platforms & analytics ranking →
FAQ

Questions about Heap

Who uses Heap?

17 companies use Heap (8 confirmed, 1 declared, 8 observed), including Freshworks, Alo Yoga, and Amway.

What results do companies report with Heap?

Companies that use Heap report these results in public case studies. Amway: We have over 220 employees in Heap running over 44,000 queries on a monthly basis (source: heap.io, checked November 13, 2026). This has saved Esurance an average of $225K a month since the fix went into production (source: heap.io, checked November 13, 2026).

What are the alternatives to Heap?

Ranked by public customers (every proof level counts, job posts included), the top Heap alternatives are Snowflake (92 customers, 0 shared), Hex (91 customers, 0 shared), Monte Carlo (69 customers, 1 shared), and ThoughtSpot (63 customers, 1 shared). See all Heap alternatives.

How does usedby know who uses Heap, and how current is it?

Each company here links to a public page that names it as a Heap customer, and each line shows its proof level. A company that declared Heap itself is marked Declared. The latest check ran on November 13, 2026. How usedby collects and checks its data.

Sources

Where this data comes from

Three proof levels

Confirmed · 8Case study, named quote or press release.
Declared · 1The company told usedby itself that it uses Heap, or lists it as a sub-processor on its own legal page.
Observed · 8Heap shows the company on its own pages.

Main sources

How we check →

Cite this page

UsedBy.ai (2026). Who uses Heap? 17 companies. Retrieved from https://www.usedby.ai/tools/heap, latest check November 13, 2026.