The use case: how PocketSuite deploys Heap
PocketSuite's product team uses Heap for mobile product analytics, relying on autocapture and virtual events to track user behavior without predefining events. They use paths and funnels to segment users and improve activation and retention.
In the customer’s words
The flexibility to ship something, and then say ‘I forgot this really important event’ and not worry about that is very critical for us.Other companies using Heap
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Based on Heap’s published case study. We check the public evidence; the results are reported by the vendor.
heap.io- Last checked
- Nov 13, 2026
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What we compared with the page.
- The figure: 30%Checked
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- PocketSuite uses HeapChecked
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The product team at PocketSuite started using Heap for product analytics in early 2019, and since then has decreased paid user churn by 30%.