incident.io vs Sentry: who uses which
Customers, public proof and the companies that use both.
On usedby, 49 companies use incident.io and 79 use Sentry. 1 company uses both, including Linear. incident.io leads among the Fintech & Payments companies on usedby that use either tool, Sentry among the DevTools & Infrastructure companies.Latest check Nov 15, 2026: 128 of 128 public lines checked. Counts include every proof level, job-post signals included. A company on both tools counts at any proof level, and a job post on one side is marked as such.
Who uses incident.io, Sentry, or both
Every company with a public proof for at least one of the two tools.
48
listed for incident.io only
1
company uses both
78
listed for Sentry only
On usedby, 48 companies are listed for incident.io only, 78 are listed for Sentry only and 1 uses both, out of the 127 companies listed for at least one. An absent listing does not prove non-use.
Where it lands
Recently publicly listed customers
Who uses both
Companies with a public line on both tools, at any proof level: the strongest proofs come first, and a job post is marked.
| Company | First public proof, incident.io | First public proof, Sentry |
|---|---|---|
 Linear | On or before Jul 2025 | On or before Nov 2026 |
By industry
Which tool the companies on usedby use, by industry. Shares of the companies on usedby that use incident.io, Sentry or both: a share of the companies on usedby, not of the market.
Listed for incident.io onlyBothListed for Sentry only
More common with incident.io
- Fintech & Payments7 of the 7 Fintech & Payments companies on usedby that use either tool use incident.io.
- Cybersecurity4 of the 5 Cybersecurity companies on usedby that use either tool use incident.io.
More common with Sentry
- DevTools & Infrastructure14 of the 21 DevTools & Infrastructure companies on usedby that use either tool use Sentry, 1 of them alongside incident.io.
- Artificial Intelligence14 of the 18 Artificial Intelligence companies on usedby that use either tool use Sentry.
- Marketing Tech5 of the 7 Marketing Tech companies on usedby that use either tool use Sentry.
Source: every usedby line, from confirmed proofs to job-post signals (the weakest proof level).
Side by side
Facts from our data and from each vendor's public pages. Each line says where it comes from.
Vendor facts checked: incident.io, 4 of 6; Sentry, 5 of 6. Missing facts remain unverified, not absent features.
incident.ioSentryWhat customers report
Results as the vendor or the customer published them, with the source and the date.
incident.io
Responder deployment reached 114% of contracted seats
Flagstone
Vendor case study, incident.io, published Mar 26, 2026
4+ hours saved on post-mortems
Built
Vendor case study, incident.io, published Mar 26, 2026
Sentry
Improve Mean Time To Resolution (MTTR) for errors by 50%
Rootly
Vendor case study, sentry.io, captured Nov 14, 2026
improved time to resolution from 30-45 minutes to 10 minutes
monday.com
Vendor case study, sentry.io, captured Nov 14, 2026
Evidence for your decision: incident.io
Source observations. Check the required plan and conditions before choosing.
Documented tasks
No reviewed task examples are available yet.
Choice criteria
Free trial or free plan: YesSourced observation
Plan: Unknown
Basic Free Forever Everything you need to get started with incident management
Integration: JiraSourced observation
Plan: Unknown
Export and automatically sync your incident actions with tickets in Jira.
Pricing: FreeSourced observation
Plan: Basic
Scope: Forever
Basic Free Forever Everything you need to get started with incident management
Integration: SlackSourced observation
Plan: Basic
Conditions: Basic plan only; native incident response scope.
Product: incident.io
Setup and limits: Named plan, contract entitlement, connector scopes, permissions, volume limits and regional eligibility remain unknown.; Documented only; not_tested. No authenticated vendor operation executed.
Slack or Microsoft Teams native incident response
Questions about incident.io and Sentry
Which is used more, incident.io or Sentry?
Sentry has more customers on usedby: 79 against 49 for incident.io. incident.io leads among the Fintech & Payments companies on usedby that use either tool, Sentry among the DevTools & Infrastructure companies.
Do companies use both incident.io and Sentry?
Yes. 1 company uses both on usedby, including Linear.
Who uses incident.io?
49 companies on usedby, each with the public page that shows it. See who uses incident.io.
Who uses Sentry?
79 companies on usedby, each with the public page that shows it. See who uses Sentry.
How does usedby count customers?
A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of four proof levels: confirmed, declared by the company itself, observed or signal (a job post, the weakest). A company counts as using both tools when it has a line on each, at any level; the list shows the strongest proofs first and marks job posts.