LiveKit vs Recall: who uses which
Customers, public proof and the companies that use both.
On usedby, 32 companies use LiveKit and 52 use Recall. No company is listed with both yet. LiveKit leads among the Artificial Intelligence companies on usedby that use either tool, Recall among the Sales Tech & CRM companies.Latest check Oct 8, 2026: 81 of 84 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.
Who uses LiveKit, Recall, or both
Every company with a public proof for at least one of the two tools.
32
use only LiveKit
0
companies use both
52
use only Recall
32 companies use only LiveKit, 52 use only Recall and 0 use both, out of the 84 companies on usedby that use at least one of them.
Where it lands
Newest customers
No new customer since tracking started on October 8, 2026.
Where it lands
Newest customers
No new customer since tracking started on October 8, 2026.
Who uses both
Companies with a confirmed or observed line on both tools.
By industry
Which tool the companies on usedby use, by industry. Shares of the companies on usedby that use LiveKit, Recall or both: a share of the companies on usedby, not of the market.
LiveKit onlyBothRecall only
More common with LiveKit
- Artificial Intelligence5 of the 7 Artificial Intelligence companies on usedby that use either tool use LiveKit.
More common with Recall
- Sales Tech & CRM14 of the 16 Sales Tech & CRM companies on usedby that use either tool use Recall.
- HR & Recruiting9 of the 9 HR & Recruiting companies on usedby that use either tool use Recall.
Source: confirmed and observed usedby lines. Job-post signals, the weakest proof level, are left out of these shares.
Side by side
Facts from our data and from each vendor's public pages. Each line says where it comes from.
LiveKitRecallWhat customers report
Results as the vendor or the customer published them, with the source and the date.
LiveKit
Assort Health's customers can use AI to handle 90% of inbound calls
Assort Health
Vendor case study, livekit.com, published Jun 1, 2025
How Playback uses LiveKit
Playback
Vendor case study, livekit.com, published Aug 1, 2024
Recall
Reduced the time providers spend completing clinical notes by approximately 75%
Circle Medical
Vendor case study, recall.ai, published Feb 28, 2026
SalesEQ launched in two weeks instead of spending the projected 12 months
SalesEQ
Vendor case study, recall.ai, published Aug 2, 2026
Questions about LiveKit and Recall
Which is used more, LiveKit or Recall?
Recall has more customers on usedby: 52 against 32 for LiveKit. LiveKit leads among the Artificial Intelligence companies on usedby that use either tool, Recall among the Sales Tech & CRM companies.
Do companies use both LiveKit and Recall?
usedby has not found a company with a confirmed or observed line on both LiveKit and Recall yet.
Who uses LiveKit?
32 companies on usedby, each with the public page that shows it. See who uses LiveKit.
Who uses Recall?
52 companies on usedby, each with the public page that shows it. See who uses Recall.
How does usedby count customers?
A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.