Merge vs Workato: who uses which
Customers, public proof and the companies that use both.
On usedby, 30 companies use Merge and 62 use Workato. 2 companies use both, including OpenAI and Perplexity. Merge leads among the Artificial Intelligence companies on usedby that use either tool, Workato among the DevTools & Infrastructure companies.Latest check Nov 13, 2026: 91 of 92 public lines checked. Counts include every proof level, job-post signals included. A company on both tools counts at any proof level, and a job post on one side is marked as such.
Who uses Merge, Workato, or both
Every company with a public proof for at least one of the two tools.
28
listed for Merge only
2
companies use both
1 of them is listed through a job post on one side, the weakest proof.
60
listed for Workato only
On usedby, 28 companies are listed for Merge only, 60 are listed for Workato only and 2 use both, 1 of them through a job post on one side, out of the 90 companies listed for at least one. An absent listing does not prove non-use.
Where it lands
Recently publicly listed customers
Who uses both
Companies with a public line on both tools, at any proof level: the strongest proofs come first, and a job post is marked.
| Company | First public proof, Workato |
|---|---|
 OpenAI | — |
 Perplexityjob post for Workato | Job post, May 2026 |
By industry
Which tool the companies on usedby use, by industry. Shares of the companies on usedby that use Merge, Workato or both: a share of the companies on usedby, not of the market.
Listed for Merge onlyBothListed for Workato only
More common with Merge
- Artificial Intelligence5 of the 6 Artificial Intelligence companies on usedby that use either tool use Merge, 2 of them alongside Workato.
More common with Workato
- DevTools & Infrastructure8 of the 10 DevTools & Infrastructure companies on usedby that use either tool use Workato.
- Fintech & Payments6 of the 9 Fintech & Payments companies on usedby that use either tool use Workato.
- HR & Recruiting5 of the 6 HR & Recruiting companies on usedby that use either tool use Workato.
Source: every usedby line, from confirmed proofs to job-post signals (the weakest proof level).
Side by side
Facts from our data and from each vendor's public pages. Each line says where it comes from.
Vendor facts checked: Merge, 0 of 6; Workato, 5 of 6. Missing facts remain unverified, not absent features.
MergeWorkatoWhat customers report
Results as the vendor or the customer published them, with the source and the date.
Merge
we save more than $500k of engineering costs per year
Disclo
Vendor case study, merge.dev, captured Nov 12, 2026
we're able to save thousands of engineering hours every year with Merge
deskbird
Vendor case study, merge.dev, captured Nov 12, 2026
Workato
Reduced integration delivery time from 3–6 months to weeks
Vodafone
Vendor case study, workato.com, captured Nov 5, 2026
100+ applications integrated across customer environments
SlapFive
Vendor case study, workato.com, captured Nov 5, 2026
Evidence for your decision: Workato
Source observations. Check the required plan and conditions before choosing.
Documented tasks
CountusAutomate internal business workflows
Together, they integrated recruitment, HR, and IT systems with Microsoft Dynamics, replacing manual steps with automated, API-driven workflows.
Kaizen GamingAutomate internal business workflows
Workato now powers the full employee onboarding journey: from the moment a new hire is created in HiBob, Workato automatically provisions accounts in Gmail and Active Directory, while it also assigns the employee to the correct location-based Slack channels, and generates the relevant Jira onboarding tickets.
Choice criteria
Free trial or free plan: YesSourced observation
Plan: Unknown
Workato Free includes a one-time credit grant of 50,000 credits.
Integration: SalesforceSourced observation
Plan: Unknown
Salesforce Slack Marketo NetSuite REST Google Drive Workday ServiceNow Snowflake Zendesk Jira Zoom OpenAI DeepSeek Ollama Google Gemini Amazon S3
Integration: SlackSourced observation
Plan: Unknown
Salesforce Slack Marketo NetSuite REST Google Drive Workday ServiceNow Snowflake Zendesk Jira Zoom OpenAI DeepSeek Ollama Google Gemini Amazon S3
Integration: MarketoSourced observation
Plan: Unknown
Salesforce Slack Marketo NetSuite REST Google Drive Workday ServiceNow Snowflake Zendesk Jira Zoom OpenAI DeepSeek Ollama Google Gemini Amazon S3
Integration: NetSuite RESTSourced observation
Plan: Unknown
Salesforce Slack Marketo NetSuite REST Google Drive Workday ServiceNow Snowflake Zendesk Jira Zoom OpenAI DeepSeek Ollama Google Gemini Amazon S3
Integration: Google DriveSourced observation
Plan: Unknown
Salesforce Slack Marketo NetSuite REST Google Drive Workday ServiceNow Snowflake Zendesk Jira Zoom OpenAI DeepSeek Ollama Google Gemini Amazon S3
Integration: WorkdaySourced observation
Plan: Unknown
Salesforce Slack Marketo NetSuite REST Google Drive Workday ServiceNow Snowflake Zendesk Jira Zoom OpenAI DeepSeek Ollama Google Gemini Amazon S3
Integration: ServiceNowSourced observation
Plan: Unknown
Salesforce Slack Marketo NetSuite REST Google Drive Workday ServiceNow Snowflake Zendesk Jira Zoom OpenAI DeepSeek Ollama Google Gemini Amazon S3
Integration: SnowflakeSourced observation
Plan: Unknown
Salesforce Slack Marketo NetSuite REST Google Drive Workday ServiceNow Snowflake Zendesk Jira Zoom OpenAI DeepSeek Ollama Google Gemini Amazon S3
Integration: ZendeskSourced observation
Plan: Unknown
Salesforce Slack Marketo NetSuite REST Google Drive Workday ServiceNow Snowflake Zendesk Jira Zoom OpenAI DeepSeek Ollama Google Gemini Amazon S3
Integration: JiraSourced observation
Plan: Unknown
Salesforce Slack Marketo NetSuite REST Google Drive Workday ServiceNow Snowflake Zendesk Jira Zoom OpenAI DeepSeek Ollama Google Gemini Amazon S3
Integration: ZoomSourced observation
Plan: Unknown
Salesforce Slack Marketo NetSuite REST Google Drive Workday ServiceNow Snowflake Zendesk Jira Zoom OpenAI DeepSeek Ollama Google Gemini Amazon S3
Integration: Amazon S3Sourced observation
Plan: Unknown
Salesforce Slack Marketo NetSuite REST Google Drive Workday ServiceNow Snowflake Zendesk Jira Zoom OpenAI DeepSeek Ollama Google Gemini Amazon S3
Pricing: UnknownNeeds verification
Plan: Free
Workato Free includes a one-time credit grant of 50,000 credits.
Integration: SlackSourced observation
Plan: Unknown
Product: Workato
Setup and limits: Requires Slack OAuth 2.0 login and authorization of requested scopes.; Connector unavailable in CN data center.; Documented only; not_tested. No authenticated operation executed.
The Slack connector integrates Slack with other apps, automating tasks within the Slack workspace.
API access: UnknownNeeds verification
Plan: Unknown
Conditions: Interface documentation does not establish plan access
Product: Workato
Setup and limits: Exact named plan entitlement remains unknown; do not activate as an API entitlement factor.; API token, client role and project scopes are required.; Documented only; not_tested. No authenticated operation executed.
The Developer API is included in specific pricing plans. Refer to your pricing plan and contract to learn more.
Questions about Merge and Workato
Which is used more, Merge or Workato?
Workato has more customers on usedby: 62 against 30 for Merge. Merge leads among the Artificial Intelligence companies on usedby that use either tool, Workato among the DevTools & Infrastructure companies.
Do companies use both Merge and Workato?
Yes. 2 companies use both on usedby, including OpenAI and Perplexity.
Who uses Merge?
30 companies on usedby, each with the public page that shows it. See who uses Merge.
Who uses Workato?
62 companies on usedby, each with the public page that shows it. See who uses Workato.
How does usedby count customers?
A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of four proof levels: confirmed, declared by the company itself, observed or signal (a job post, the weakest). A company counts as using both tools when it has a line on each, at any level; the list shows the strongest proofs first and marks job posts.