Workato vs Zapier: who uses which
Customers, public proof and the companies that use both.
On usedby, 44 companies use Workato and 53 use Zapier. No company is listed with both yet. Zapier leads among the DevTools & Infrastructure companies on usedby that use either tool.Latest check Oct 8, 2026: 96 of 97 public lines checked. Counts include every proof level, job-post signals included. Companies named on both have a confirmed or observed line on each side.
Who uses Workato, Zapier, or both
Every company with a public proof for at least one of the two tools.
43
use only Workato
0
companies use both
52
use only Zapier
43 companies use only Workato, 52 use only Zapier and 0 use both, out of the 96 companies on usedby that use at least one of them.
1 more company is listed for both, with a job post on one side: not counted as using both.
Where it lands
Newest customers
We have not started tracking changes for Workato yet.
Where it lands
Newest customers
We have not started tracking changes for Zapier yet.
Who uses both
Companies with a confirmed or observed line on both tools.
By industry
Which tool the companies on usedby use, by industry. Shares of the companies on usedby that use Workato, Zapier or both: a share of the companies on usedby, not of the market.
Workato onlyBothZapier only
More common with Zapier
- DevTools & Infrastructure6 of the 9 DevTools & Infrastructure companies on usedby that use either tool use Zapier.
- HR & Recruiting3 of the 5 HR & Recruiting companies on usedby that use either tool use Zapier.
- Marketing Tech3 of the 5 Marketing Tech companies on usedby that use either tool use Zapier.
Source: confirmed and observed usedby lines. Job-post signals, the weakest proof level, are left out of these shares.
Side by side
Facts from our data and from each vendor's public pages. Each line says where it comes from.
WorkatoZapierWhat customers report
Results as the vendor or the customer published them, with the source and the date.
Workato
Reduced integration delivery time from 3–6 months to weeks
Vodafone
Vendor case study, workato.com, captured Oct 5, 2026
approximately 10 minutes saved per employee
Refresco
Vendor case study, workato.com, captured Oct 5, 2026
Zapier
Slashing Lead Response Time by 90%
Vendavo
Vendor case study, zapier.com, captured Oct 4, 2026
How Vendasta recovered $1M in revenue with automation and AI
Vendasta
Vendor case study, zapier.com, captured Oct 4, 2026
Questions about Workato and Zapier
Which is used more, Workato or Zapier?
Zapier has more customers on usedby: 53 against 44 for Workato.
Do companies use both Workato and Zapier?
usedby has not found a company with a confirmed or observed line on both Workato and Zapier yet.
Who uses Workato?
44 companies on usedby, each with the public page that shows it. See who uses Workato.
Who uses Zapier?
53 companies on usedby, each with the public page that shows it. See who uses Zapier.
How does usedby count customers?
A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of three proof levels: confirmed, observed or signal (a job post, the weakest). A company is named as using both tools when its lines on both are confirmed or observed.