2
AI tools in use at Hopper
Hopper uses 2 AI tools: Dialpad (Customer Service Automation) and Kustomer (Customer support). 2 are confirmed by a published story, quote or press release; none is listed on the vendor's own pages.Latest check Oct 8, 2026: 2 of 2 tools checked, from 4 public sources.
- Industry
- Travel & Hospitality
- Website
- hopper.com
- AI tools in use
- 2Median for the 55 Travel & Hospitality companies on usedby: 2
- Latest check
- October 8, 20262 of 2 tools checked so far
Every AI tool at Hopper
2 lines, each linked to the public page behind it. Open a row to see the dated capture.
| Tool | Team | First public proof | Proof | Source |
|---|---|---|---|---|
 Dialpad | Customer Service Automation | — | dialpad.com | |
 Kustomer | Customer support | — | kustomer.com |
“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.
In Hopper's own words
Published results, each linked to its dated source. We quote, we do not score.
We can now see where experiences are breaking down,Hopper compared to other Travel & Hospitality companies
Hopper uses 2 AI tools. The median among the 55 Travel & Hospitality companies on usedby is 2. 26 of its 54 peers use fewer.
These counts cover public proof only. A company can use tools that no public page names.
AI tools per company
55 Travel & Hospitality companies on usedby, by number of AI tools
- 26 companies with 1 tool
- 17 companies with 2 tools
- 2 companies with 3 tools
- 2 companies with 4 tools
- 2 companies with 5 tools
- 0 companies with 6 tools
- 3 companies with 7 tools
- 3 companies with 8 tools or more
What its peers use that Hopper does not
Questions about AI at Hopper
What AI tools does Hopper use?
Hopper uses 2 AI tools: Dialpad and Kustomer. 2 are confirmed by a published story, quote or press release, and none is listed on the vendor's own pages.
Does Hopper use Arize AI?
usedby has not found a public page showing that Hopper uses Arize AI. Arize AI is the most used AI tool among the 55 Travel & Hospitality companies on usedby: 4 of them use it. See who uses Arize AI.
How does Hopper compare to other Travel & Hospitality companies?
Hopper uses 2 AI tools. The median among the 55 Travel & Hospitality companies on usedby is 2, and 26 of its 54 peers use fewer tools. These counts cover public proof only.
How does usedby know which AI tools Hopper uses?
Each tool is linked to a public page that names Hopper: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find Hopper, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.