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Who uses Abnormal AI?

Behavioral AI platform that stops email attacks, account takeover and AI-agent risks across cloud workspaces. abnormal.ai

43

companies use Abnormal AI

30 confirmed 13 observed

43 companies use Abnormal AI. 9% are in Consumer Goods. Confirmed or observed customers include Unilever, Nestlé, and Pepsico. 30 of them are confirmed by a published case study, quote or press release.Latest check Oct 7, 2026: 43 of 43 companies checked, from 3 public sources.

Customers by proof
30 confirmed, 13 observed
Top industry
Consumer Goods, 9% of customers
Most similar
Torq, 3 shared customers

What Abnormal AI does

Abnormal AI uses behavioral models of people, vendors and applications to detect phishing, business email compromise and account takeover that rule-based filters miss. The platform covers inbound email, identity threats and the governance of AI tools and agents, deployed by API on Microsoft 365 and Google Workspace. The company states it protects more than 5,000 organizations, including CVS Health, PepsiCo and Marriott.

Written by usedby from abnormal.ai.

Main features

  • Behavioral AI inbound email security
  • Account takeover and identity threat protection
  • AI phishing coach for employee training
  • Security posture management for cloud apps
  • AI agent and employee guardrails
  • API-based deployment without MX changes

Common uses

  • Blocking business email compromise and phishing
  • Detecting compromised accounts
  • Automating SOC triage of user-reported emails
  • Governing employee use of AI tools

Works with

  • Microsoft 365
  • Google Workspace
  • Microsoft Entra
  • Okta
  • Ping Identity
  • AWS
  • Google Cloud
  • Azure
  • Microsoft Copilot
  • OpenAI

43 companies use Abnormal AI

Every company below links to the public page that shows it uses Abnormal AI. Open a row to see the dated capture.

Customers over time: appears once we have six months of archived captures.

CompanyIndustryProof
UnileverConsumer Goods
NestléConsumer Goods
PepsicoConsumer Goods
Domino'sRestaurants & Food Services
UC BerkeleySchools & Universities
Liberty MutualInsurance & InsurTech
Lowe'sRetail
xeroxIT Services & System Integration
ADTCybersecurity
ChipotleRestaurants & Food Services
Showing 10 of 43.

By industry

9% of Abnormal AI's customers are in Consumer Goods.

Consumer Goods4
Restaurants & Food Services2
Retail2
Biotech & Pharma1
Cybersecurity1
Other33

Is Abnormal AI right for your company?

See what companies in your industry use, from the companies we track. Pick your industry.

Of the 57 Consumer Goods companies on usedby, 4 are listed as Abnormal AI customers. 3 use only another AI Cyber Defense tool.

  • Abnormal AI only, 7%
  • Abnormal AI and another tool in AI Cyber Defense, 0%
  • Another tool in AI Cyber Defense only, 5%
  • No AI Cyber Defense tool we can see, 88%

These are companies usedby tracks because a public page names them, often Abnormal AI's own customer page. It is not a market share. A company counts once, whatever the number of tools it uses.

What customers report

Results as published by Abnormal AI and its customers. Each one links to its dated source. We quote, we do not score.

Abnormal gives us a robust suite of phishing examples that we can use to train our employees, and it’s not just about training them for their corporate world, but also for their home lives.
Jason Stead, CISO, Choice Hotels. Source, Captured Oct 7, 2026
When we learned about Abnormal, we were surprised that it fit exactly how we needed it to. We didn’t need to replace our security stack, and we could set it up in five minutes,
Jeff McDonald, Senior Vice President of Technology Services, Vituity. Source, Captured Oct 7, 2026

Before you buy Abnormal AI

What Abnormal AI publishes on the points buyers check first, each with its source and check date.

Data processing termsA data processing agreement is available.abnormal.ai, checked Oct 7, 2026
IntegrationsMicrosoft Sentinel, Splunk Enterprise Security, Rapid7 InsightConnect, QRadar SIEM, Splunk SOAR, Revelstoke, Cortex XSOAR, Torq, Azure Active Directory, Okta, ServiceNow ITSM, Hunters SOC Platformabnormal.ai, checked Oct 7, 2026

Questions to ask in your demo

  1. Which of your customers look like us, by industry and size?
  2. What does a pilot cost, and what decides the move to a full contract?
  3. Where is our data stored, who can access it, and is it used to train models?
  4. How does Abnormal AI work with the tools we already use?

Abnormal AI alternatives

Tools compared with Abnormal AI most often, with the customers they share.

ToolCustomersShared with Abnormal AICompare
Torq27 customers, 3 shared273Abnormal AI vs Torq
SentinelOne36 customers, 0 shared360Abnormal AI vs SentinelOne
Vectra AI35 customers, 0 shared350Abnormal AI vs Vectra AI
Darktrace16 customers, 0 shared160Abnormal AI vs Darktrace
XBOW14 customers, 0 shared140Abnormal AI vs XBOW

Questions about Abnormal AI

Who uses Abnormal AI?

43 companies use Abnormal AI, including Unilever, Nestlé, and Pepsico.

Which industries use Abnormal AI?

The industries with the most Abnormal AI customers are Consumer Goods (4), Restaurants & Food Services (2), and Retail (2).

What are the alternatives to Abnormal AI?

The tools compared with Abnormal AI most often are Torq (27 customers, 3 shared), SentinelOne (36 customers, 0 shared), Vectra AI (35 customers, 0 shared), and Darktrace (16 customers, 0 shared). See all Abnormal AI alternatives.

How does usedby know who uses Abnormal AI?

Each company is linked to a public page that names it: Abnormal AI's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A company leaves the list only after three checks in a row that no longer find it, and at least 14 days after it was last seen. A company with a published case study or quote is never removed automatically.

What do confirmed, observed and signal mean?

Confirmed (30): a case study, a named quote or a press release. Observed (13): Abnormal AI shows the company on its own pages, for example a logo wall. Signal (0): a job post shows the company’s employees use Abnormal AI, the weakest proof. Every level counts as a customer, and each line shows its level.

How current is this list?

The most recent check was on October 7, 2026, and 43 of 43 companies on this list have been checked so far. A company leaves the list only after three checks in a row that no longer find it, and at least 14 days after it was last seen. A company with a published case study or quote is never removed automatically.

Changes and sources

New customers

No new customer yet. Tracking of Abnormal AI started on October 7, 2026. New customers appear after two complete checks of its pages.

Where this data comes from

Customer page abnormal.ai/customers/storiesCaptured Oct 7, 2026
3 case studies, quotes and press releasesLatest capture Oct 7, 2026