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What AI does CVS Health use?

cvshealth.com

9

AI tools in use at CVS Health

3 confirmed 6 observed

CVS Health uses 9 AI tools: Moveworks (Internal IT Support), ServiceNow (IT Service Management), Valence (HR & People Development), Abnormal AI (AI Cyber Defense), and 5 other tools. 3 are confirmed by a published story, quote or press release; 6 are listed on the vendor's own pages.Latest check Oct 8, 2026: 9 of 9 tools checked, from 11 public sources.

AI tools in use
9
Latest check
October 8, 20269 of 9 tools checked so far

Every AI tool at CVS Health

9 lines, each linked to the public page behind it. Open a row to see the dated capture.

ToolTeamFirst public proofProofSource
MoveworksInternal IT Support—moveworks.com
ServiceNowIT Service Management—servicenow.com
ValenceHR & People Development—valence.co
Abnormal AIAI Cyber Defense—abnormal.ai
CommureHealthcare AI—commure.com
MiroProject & Workspace Mgmt—miro.com
Retell AIAI Phone Agents—retellai.com
SonarCode Quality & Security—sonarsource.com
TavusVideo Generation & Editing—tavus.io

“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.

Questions about AI at CVS Health

What AI tools does CVS Health use?

CVS Health uses 9 AI tools: Moveworks, ServiceNow, Valence, Abnormal AI, Commure, Miro, Retell AI, Sonar, and Tavus. 3 are confirmed by a published story, quote or press release, and 6 are listed on the vendor's own pages.

How does usedby know which AI tools CVS Health uses?

Each tool is linked to a public page that names CVS Health: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find CVS Health, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.