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Truto vs Zapier: who uses which

Customers, public proof and the companies that use both.

On usedby, 18 companies use Truto and 64 use Zapier. 1 company uses both, including DocsBot. Zapier leads among the Marketing Tech companies on usedby that use either tool.Latest check Nov 13, 2026: 82 of 82 public lines checked. Counts include every proof level, job-post signals included. A company on both tools counts at any proof level, and a job post on one side is marked as such.

Who uses Truto, Zapier, or both

Every company with a public proof for at least one of the two tools.

17

listed for Truto only

1

company uses both

63

listed for Zapier only

On usedby, 17 companies are listed for Truto only, 63 are listed for Zapier only and 1 uses both, out of the 81 companies listed for at least one. An absent listing does not prove non-use.

18customers
11 confirmed 7 observed

Where it lands

Artificial Intelligence2
HR & Recruiting1
Marketing Tech1
64customers
39 confirmed 5 declared 15 observed 5 signals

Where it lands

DevTools & Infrastructure8
Marketing Tech8
Artificial Intelligence5

Recently publicly listed customers

HopperNov 5

Who uses both

Companies with a public line on both tools, at any proof level: the strongest proofs come first, and a job post is marked.

Companies that use both Truto and Zapier
CompanyFirst public proof, TrutoFirst public proof, Zapier
DocsBotOn or before Nov 2026On or before Nov 2026

By industry

Which tool the companies on usedby use, by industry. Shares of the companies on usedby that use Truto, Zapier or both: a share of the companies on usedby, not of the market.

IndustryListed for Truto onlyBothListed for Zapier only
Marketing Tech9 companies on usedby
11%0%89%
DevTools & Infrastructure8 companies on usedby
0%0%100%
Artificial Intelligence6 companies on usedby
17%17%66%

Listed for Truto onlyBothListed for Zapier only

More common with Zapier

  • Marketing Tech8 of the 9 Marketing Tech companies on usedby that use either tool use Zapier.
  • DevTools & Infrastructure8 of the 8 DevTools & Infrastructure companies on usedby that use either tool use Zapier.
  • Artificial Intelligence5 of the 6 Artificial Intelligence companies on usedby that use either tool use Zapier, 1 of them alongside Truto.

Source: every usedby line, from confirmed proofs to job-post signals (the weakest proof level).

Side by side

Facts from our data and from each vendor's public pages. Each line says where it comes from.

Vendor facts checked: Truto, 0 of 6; Zapier, 4 of 6. Missing facts remain unverified, not absent features.

TrutoZapier
Customersusedby, latest check Nov 13, 2026Truto: 18 (11 confirmed, 7 observed)Zapier: 64 (39 confirmed, 5 declared, 15 observed, 5 job-post signals)
PricingNo verified public evidenceZapier: Free: $0 /month; Professional: from $19.99 /month; Team: from $69 /month; Enterprise: contact saleszapier.com, checked Nov 13, 2026
SecurityNo verified public evidenceZapier: SOC 2 Type IIzapier.com, checked Nov 13, 2026
Your dataNo verified public evidenceNo verified public evidence
Data residencyNo verified public evidenceNo verified public evidence
Free trialNo verified public evidenceZapier: Free trial or free plan available.zapier.com, checked Nov 13, 2026
IntegrationsNo verified public evidenceZapier: Dropbox, Google Sheets, DocuSign, WordPress, Office 365zapier.com, checked Nov 13, 2026
WebsiteTruto: truto.oneZapier: zapier.com

What customers report

Results as the vendor or the customer published them, with the source and the date.

Truto

About 5 days. Truto kicked off the ERPNext integration for Komplai on Dec 12, 2025 and had it working for Komplai on Dec 17.

Komplai

Vendor case study, truto.one, published Oct 15, 2026

Read the story

Truto added Microsoft Intune for Naq in 5 days

Naq

Vendor case study, truto.one, published Oct 15, 2026

Read the story

Zapier

Over 1,000 tickets were automatically resolved in just three months

Otter.ai

Vendor case study, zapier.com, captured Nov 11, 2026

Read the story

Saving $115K and Streamlining Operations for 1,300+ Agents

Premiere Property Group

Vendor case study, zapier.com, captured Nov 11, 2026

Read the story

Evidence for your decision: Zapier

Source observations. Check the required plan and conditions before choosing.

Documented tasks

No reviewed task examples are available yet.

Choice criteria

Free trial or free plan: YesSourced observation

Plan: Unknown

Free Free forever $0 /month

SourceVendor pageChecked:

Integration: DropboxSourced observation

Plan: Unknown

Popular apps Dropbox Google Sheets DocuSign WordPress Office 365

SourceVendor pageChecked:

Integration: Google SheetsSourced observation

Plan: Unknown

Popular apps Dropbox Google Sheets DocuSign WordPress Office 365

SourceVendor pageChecked:

Integration: DocuSignSourced observation

Plan: Unknown

Popular apps Dropbox Google Sheets DocuSign WordPress Office 365

SourceVendor pageChecked:

Integration: WordPressSourced observation

Plan: Unknown

Popular apps Dropbox Google Sheets DocuSign WordPress Office 365

SourceVendor pageChecked:

Integration: Office 365Sourced observation

Plan: Unknown

Popular apps Dropbox Google Sheets DocuSign WordPress Office 365

SourceVendor pageChecked:

Pricing: $0Sourced observation

Plan: Free

Scope: /month

Free Free forever $0 /month

SourceVendor pageChecked:

API access: UnknownNeeds verification

Plan: Unknown

Conditions: Product scope needs verification; Interface documentation does not establish plan access

Product: Zapier Workflow API

Setup and limits: Interface authentication is documented; no plan entitlement established.; Do not promote this to unscoped api_access=true.; No authenticated operation executed.

Depending on the endpoints being accessed, there are varying authentication methods that should be used. The documentation for individual endpoints and Powered By Zapier features should guide you to the correct authentication method you should use.

SourceDocumented · Not testedChecked:

Integration: SlackSourced observation

Plan: Unknown

Product: Zapier

Setup and limits: No plan entitlement or successful execution established.; No authenticated operation executed.; Connector documentation only; connected Slack account and app-specific permissions required.

Automate smarter with Slack and scale with confidence. Zapier is built for enterprise-grade security, compliance, and performance.

SourceDocumented · Not testedChecked:

Language: JavaScriptSourced observation

Plan: Unknown

Conditions: Code by Zapier programming language only; not human-language support.

Product: Zapier

Setup and limits: Sandbox limits and rate limits depend on plan; runtime and libraries restricted.; No authenticated operation executed.

Code steps allow Zap workflows to run small snippets of Python or JavaScript.

SourceDocumented · Not testedChecked:

Language: PythonSourced observation

Plan: Unknown

Conditions: Code by Zapier programming language only; not human-language support.

Product: Zapier

Setup and limits: Sandbox limits and rate limits depend on plan; runtime and libraries restricted.; No authenticated operation executed.

Code steps allow Zap workflows to run small snippets of Python or JavaScript.

SourceDocumented · Not testedChecked:

Free trial or free plan: YesSourced observation

Plan: Unknown

Product: Zapier

Setup and limits: 14-day trial; premium features expire without upgrade.; Free entry plan separately includes 100 tasks per month shared between Zap workflows and MCP server actions.; No authenticated operation executed.

When you sign up for a Zapier account, you’ll get a 14-day trial to explore the premium features of a paid plan. If you decide not to upgrade to a paid plan at the end of this period, or if you downgrade to the Free plan, these features will no longer be available.

SourceDocumented · Not testedChecked:

Data export: YesSourced observation

Plan: Team

Conditions: Zap workflow definitions only, JSON format.; Only own workflows unless account owner or super admin.

Product: Zapier

Setup and limits: Plan table shows Free/Professional unavailable, Team/Enterprise available.; Generic data export not established.; No authenticated operation executed.

You can export all of your Zap workflows as a JSON file.

SourceDocumented · Not testedChecked:

Integration: SalesforceSourced observation

Plan: Unknown

Conditions: A paid Zapier plan is required; Salesforce is a premium app.; Requires Salesforce Sales/Service edition, configured My Domain, approved External Client App, and appropriate user/object/field permissions.

Product: Zapier

Setup and limits: The generic unscoped request does not establish a paid plan or Salesforce edition. No production access is verified.; Documented only; not_tested. No vendor operation was executed.

Salesforce and Zapier connect to automate your CRM work. You can trigger actions when new leads or contacts are added and create or update records.

SourceDocumented · Not testedChecked:

Capabilities for agents: Zapier

Documentation and operational tests are separate. A test covers only the stated task and operation.

Inspect actions enabled on an agentic-mode Zapier MCP serverDocumentation: Documented · Operational test: Not tested

Zapier — Official publisher

Interface: MCP. Plan: Unknown. Version: Unknown.

Endpoint: https://mcp.zapier.com/api/v1/connect

Authentication: OAuth in supported clients; server-specific Bearer connection token for programmatic clients

Permissions: Unknown

Documented operations: inspect_zapier_actions (Read)

Manual setup: Create or connect to a Zapier MCP server using Streamable HTTP. Authenticate through OAuth or a securely stored connection token. Use agentic mode for inspect_zapier_actions; managed mode exposes configured app actions instead.

Limits: External app tool calls share the account task allowance; overage behavior depends on pay-per-task settings.

Documented costs: Successful external-app calls consume two plan tasks; failed calls do not. Asking which tools are available is documented as not counting.

inspect_zapier_actions

Official sourceChecked:

Lists your enabled actions with what you need to run them

Official sourceChecked:

https://mcp.zapier.com/api/v1/connect

Official sourceChecked:

OAuth from inside the MCP client, or a connection token.

Official sourceChecked:

Each successful tool call through your MCP server consumes two

Official sourceChecked:

Test receipt: preflight_zapier_891fcdb94c68d110eb1a

Operational test: Not tested · inspect_zapier_actions

Receipt recorded:

Expected result: After sandbox eligibility is verified: the documented read operation returns its documented response for synthetic fixtures. No operational assertion was executed in this preflight.

Test outcome: No sandbox access is configured.

Still to verify: Connected apps, server mode, effective scopes and live account task allowance were not inspected. No MCP session or action was executed.

Questions about Truto and Zapier

Which is used more, Truto or Zapier?

Zapier has more customers on usedby: 64 against 18 for Truto.

Do companies use both Truto and Zapier?

Yes. 1 company uses both on usedby, including DocsBot.

Who uses Truto?

18 companies on usedby, each with the public page that shows it. See who uses Truto.

Who uses Zapier?

64 companies on usedby, each with the public page that shows it. See who uses Zapier.

How does usedby count customers?

A company counts when a public page shows it: a vendor's customer page, a case study, a press release or a job post, most saved with a dated capture. Every line is a customer, at one of four proof levels: confirmed, declared by the company itself, observed or signal (a job post, the weakest). A company counts as using both tools when it has a line on each, at any level; the list shows the strongest proofs first and marks job posts.