The use case: how Aidoc deploys Backstory
Aidoc, a clinical AI vendor selling into health systems, uses Backstory to automatically capture email, calendar and call signals and build a more complete dataset of deal activity. RevOps builds and iterates AI agents on that data, and engagement insights and next actions are pushed to reps via Slack and email.
In the customer’s words
Backstory impacts every customer-facing deal we run. I'd ask any VP of sales: how do you measure engagement with your customers? If you can't answer that, you end up with a hope strategy.Other companies using Backstory
Customers across industries, with public evidence.
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Based on Backstory’s published case study. We check the public evidence; the results are reported by the vendor.
backstory.ai- Last checked
- Nov 7, 2026
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- Aidoc uses BackstoryChecked
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Within the last few months, Aidoc finally got that buy-in. Call recording became a third signal source alongside email and calendar, meaningfully expanding what the AI could work with - engagement scoring, stakeholder coverage, and deal analysis could now run on a fuller picture of what was happening in the field.