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How AMD uses Kore.ai

80%

“80% HR resolution time reduction”

As published on kore.ai. Captured by usedby on Oct 2, 2026.

What happened

AMD uses a generative AI HR Agent built with Kore.ai to handle HR support for its global workforce. Employees and managers complete HR transactions and get answers on their own, approve transactions in Microsoft Teams, and have critical issues escalated to HR professionals.

Summary written by usedby from the source page, in English. The figures are those of Kore.ai and AMD, not ours.

  • 50%“50% self-service deflection rate”
  • 70%“70% employee satisfaction increase”

AMD partnered with Kore.ai to introduce a generative AI-powered HR Agent, transforming HR support into an intelligent, scalable platform.

From the page. kore.ai, captured Oct 2, 2026

What the story claims, and what we checked

We compared the story with its live page on Oct 3, 2026.

  • The figure: 80%CheckedPrinted word for word on the page, near the name of AMD.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of AMD.
  • AMD uses Kore.aiCheckedConfirmed line. Latest check across sources: Oct 2, 2026.
  • The result itselfNot checkedWe quote it; we did not measure it.

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