The use case: how Boston Scientific deploys Coveo
Boston Scientific uses Coveo AI search on its B2B ecommerce site to help buyers find products through predictive query suggestions and relevant results, with custom catalogs and entitlements. This lets customers self-serve instead of contacting sales reps for routine requests.
In the customer’s words
Our goal was simple: make it easier to do business with usWe set a $3M incremental revenue goal and now with Coveo we’re on track for $10M in year one. It’s an incredible turnaround.Other AI tools used by Boston Scientific
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Customers across industries, with public evidence.
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Go straight to the source
Based on Coveo’s published case study. We check the public evidence; the results are reported by the vendor.
coveo.com- Source published
- Oct 6, 2026
- Last checked
- Oct 21, 2026
Open source capture What the story claims, and what we checked
What we compared with the page.
- The figure: 15%Checked
The figure is on the page; its label is our wording.
- The passage quoted aboveChecked
Copied word for word from the page, near the name of Boston Scientific.
- The publication dateChecked
Read from the page’s own metadata, never guessed.
- Boston Scientific uses CoveoChecked
Confirmed line.
- The result itselfNot checked
We quote it; we did not measure it.
Coveo delivered AI-search that learns from behavior, returns relevant results, and supports personalization — empowering buyers to self-serve and helping reps focus on value.