The use case: how Braun deploys Insider One
Braun Shop uses Insider One's Shopping Agent, an AI conversational assistant integrated with the CDP, to give shoppers personalized product guidance based on profile data, past behavior, and predicted intent across its digital properties.
More reported results
Figures published in Insider One’s case study. They are not independently measured by usedby.
CVR rose by 19% for new users and 28% for returning users.
AOV for new customers increased by approximately 22%, driven by effective product and bundle recommendations.
Cart abandonment dropped by roughly 17%.
In the customer’s words
We've worked with Insider One for over half a decade to power our digital experience.Other companies using Insider One
Customers across industries, with public evidence.
AdidasConfirmed
AvisConfirmed
AvonConfirmed
Belgian Cycling FactoryConfirmed
Burger KingConfirmedGo straight to the source
Based on Insider One’s published case study. We check the public evidence; the results are reported by the vendor.
insiderone.com- Source published
- May 11, 2026
- Last checked
- Nov 4, 2026
Open source capture What the story claims, and what we checked
What we compared with the page.
- The figure: 18%Checked
Printed word for word on the page, near the name of Braun.
- The passage quoted aboveChecked
Copied word for word from the page, near the name of Braun.
- The publication dateChecked
Read from the page’s own metadata, never guessed.
- Braun uses Insider OneChecked
Confirmed line.
- The result itselfNot checked
We quote it; we did not measure it.
In just 8 months, Insider One's Shopping Agent influenced 18% of Braun Shop's ecommerce revenue. CVR rose by 19% for new users and 28% for returning users. AOV for new customers increased by approximately 22%, driven by effective product and bundle recommendations.