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Search tools, companies

How Caleres uses Coveo

21%

“The Perfect Fit: AI Search Boosts Caleres's revenue by 21%”

As published on coveo.com, January 2018. Checked by usedby on Oct 9, 2026.

What happened

Caleres uses Coveo's AI-powered search and product discovery platform across its online retail sites to replace manual search and indexing rules with machine-learning-driven search, dynamic facets, recommendations, and product ranking.

Summary written by usedby from the source page, in English. The figures are those of Coveo and Caleres, not ours.

  • 25%“Achieving 25% Higher Conversion Rate”
  • 13 sites in 18 months“They launched 13 sites in 18 months with enhanced product search and discovery, filtering, and ranking capabilities.”

They launched 13 sites in 18 months with enhanced product search and discovery, filtering, and ranking capabilities.

From the page. coveo.com

Coveo fit nicely into that philosophy of focusing on the customer and with their AI, relevance, and personalization, we can create smooth and impressive website experiences that feel easy and natural.

Dan Cornwell, Director of Ecommerce and Digital Experience, Caleres. Source

What the story claims, and what we checked

What we compared with the page.

  • The figure: 21%CheckedPrinted word for word on the page, near the name of Caleres.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of Caleres.
  • The publication dateCheckedRead from the page’s own metadata, never guessed.
  • Caleres uses CoveoCheckedConfirmed line.
  • The result itselfNot checkedWe quote it; we did not measure it.

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