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How CaptivateIQ uses UserGems

$1.3M

“$1.3M in pipeline — Real, tangible pipeline from the trial campaigns alone”

As published on usergems.com. Captured by usedby on Oct 8, 2026.

What happened

CaptivateIQ's BDR team uses UserGems' Gem-E AI agent to research contacts and write personalized outreach for New Hires, Past Champions, and Closed-Lost campaigns. They later expanded to customer expansion plays, event outreach, and evaluation of account scoring.

Summary written by usedby from the source page, in English. The figures are those of UserGems and CaptivateIQ, not ours.

  • 15“15 opportunities — Created in 10 weeks directly from Gem-E campaigns, with clear attribution back to UserGems‍”
  • 2x“2x reply rates — Reply rates nearly doubled during the Gem-E pilot compared to previous outbound campaigns‍”

The Gem-E pilot delivered tangible, directly attributed results within 10 weeks:

From the page. usergems.com, captured Oct 8, 2026

UserGems is the engine for our BDR workflow. It turns your BDRs into thoughtful sales professionals.

Kristen Wisdorf, Sr. Director, Business Development & Inside Sales, CaptivateIQ. Source, captured Oct 8, 2026

What the story claims, and what we checked

We compared the story with its live page on Oct 8, 2026.

  • The figure: $1.3MCheckedPrinted word for word on the page, near the name of CaptivateIQ.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of CaptivateIQ.
  • CaptivateIQ uses UserGemsCheckedConfirmed line. Latest check across sources: Oct 8, 2026.
  • The result itselfNot checkedWe quote it; we did not measure it.

Same company, same tool or same industry.

50-60%“50–60% of outbound meetings come from UserGems signals & Gem-E.”Accord uses UserGems. Another customer of UserGems54 enterprise opportunities“54 enterprise opportunities generated in the first full quarter of operation.”Docebo uses UserGems. Another customer of UserGems~40%“~40% of SDR-generated pipeline now comes from UserGems campaigns”Frontify uses UserGems. Another customer of UserGems