The use case: how Dominius deploys Tidio
Dominius uses Tidio's Lyro AI agent on its website to answer routine customer questions from its knowledge base and to capture and qualify leads. Conversations are handed off to a live agent when needed.
More reported results
Figures published in Tidio’s case study. They are not independently measured by usedby.
9.77%
9.77% engagement with lead generation flows
Tidio users in Manufacturing
Companies in the same sector, with public evidence.
See all Tidio customers
Go straight to the source
Based on Tidio’s published case study. We check the public evidence; the results are reported by the vendor.
tidio.com- Source published
- Apr 1, 2026
- Last checked
- Oct 9, 2026
Open source capture What the story claims, and what we checked
What we compared with the page.
- The figure: 73%Checked
The figure is on the page; its label is our wording.
- The passage quoted aboveChecked
Copied word for word from the page, near the name of Dominius.
- The publication dateChecked
Read from the page’s own metadata, never guessed.
- Dominius uses TidioChecked
Confirmed line.
- The result itselfNot checked
We quote it; we did not measure it.
Achieving a 73% AI resolution rate and nearly 10% engagement with lead generation flows, the team now spends less time on repetitive tasks and more time focusing on what they do best: crafting beautiful, custom-designed interiors.