The use case: how Entrata deploys New Relic
Entrata, a property management software company, used New Relic instrumentation to gain visibility into its applications and infrastructure for a migration to AWS. It now uses synthetic monitoring, APM and custom instrumentation to detect and resolve incidents and to find product improvements.
More reported results
Figures published in New Relic’s case study. They are not independently measured by usedby.
Since October, Entrata has reduced their daily error rate by 88%—to just 0.6%—for a company that generates millions of reports per day, that improvement has a dramatic impact.
When viewing lists of apartment amenities, the percentage of people experiencing a database duration of more than three seconds decreased from 9.29% to 1.68%—resulting in a smoother user experience.
In the customer’s words
New Relic gave us the line of sight we needed to drive a successful cloud migration.Other AI tools used by Entrata
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New Relic users in PropTech & Management
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Based on New Relic’s published case study. We check the public evidence; the results are reported by the vendor.
newrelic.com- Last checked
- Nov 13, 2026
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What we compared with the page.
- The figure: 99.7%Checked
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- The passage quoted aboveChecked
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- Entrata uses New RelicChecked
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- The result itselfNot checked
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We finalized our cloud migration in seven months, and the primary thing we used to give us line of sight was New Relic instrumentation.