The use case: how Equinox deploys Agentforce
Equinox uses Agentforce AI agents to engage prospective members and support existing ones around the clock. One agent nurtures inbound leads, answers questions and books club tours, while another answers member questions in the Equinox+ app and hands off complex requests to employees.
Figures in the source
Figures published in Agentforce’s case study. They are not independently measured by usedby.
Deep collaboration with Salesforce teams before, during, and after deployment delivered production-ready agents in 10 weeks and even faster time to value.
Other AI tools used by Equinox
Other public relationships recorded on usedby.
Explore Equinox’s AI stack
Other companies using Agentforce
Customers across industries, with public evidence.
1-800AccountantConfirmed
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Endress+HauserConfirmedGo straight to the source
Based on Agentforce’s published case study. We check the public evidence; the results are reported by the vendor.
salesforce.com- Last checked
- Nov 14, 2026
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- Equinox uses AgentforceChecked
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Quin, their AI SDR agent, nurtures inbound leads, answers questions, and books club tours, while a member support agent provides instant, accurate answers inside the Equinox+ app.