The use case: how FedEx deploys GitBook
FedEx uses GitBook to bring documentation from multiple technology teams into one place, from customer-facing API guides to internal architecture records and security guidelines. Contributors can use the visual editor or Git-based workflows, with permissions and authentication controlling who can edit and read internal docs.
Other AI tools used by FedEx
Other public relationships recorded on usedby.
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Other companies using GitBook
Customers across industries, with public evidence.
FreedomPayConfirmed
FrendsConfirmed
GantnerConfirmed
GraviteeConfirmed
Maple FinanceConfirmed
Mozilla.aiConfirmedGo straight to the source
Based on GitBook’s published case study. We check the public evidence; the results are reported by the vendor.
gitbook.com- Last checked
- Nov 13, 2026
Open source capture What the story claims, and what we checked
What we compared with the page.
- The passage quoted aboveChecked
Copied word for word from the page, near the name of FedEx.
- FedEx uses GitBookChecked
Confirmed line.
- The result itselfNot checked
We quote it; we did not measure it.
The intuitive visual editor makes it easy for anyone to jump in and start contributing — no technical knowledge required. At the same time, developers and technical writers who prefer working in code can use Git-based workflows without changing how they work.