Skip to main content
usedby
Search tools, companies

How FedEx uses ServiceNow

5 million workflows

“FedEx now runs 5 million workflows every month on the ServiceNow AI Platform”

As published on servicenow.com. Captured by usedby on Oct 4, 2026.

What happened

FedEx runs workflows on the ServiceNow AI Platform across Hire to Retire, Source to Pay and Ship to Collect, replacing fragmented systems used across HR, procurement, IT and operations. It is also collaborating with ServiceNow to combine FedEx Dataworks intelligence with agentic workflows.

Summary written by usedby from the source page, in English. The figures are those of ServiceNow and FedEx, not ours.

FedEx now runs 5 million workflows every month on the ServiceNow AI Platform across Hire to Retire, Source to Pay and Ship to Collect.

From the page. servicenow.com, captured Oct 4, 2026

What the story claims, and what we checked

We compared the story with its live page on Oct 4, 2026.

  • The figure: 5 million workflowsCheckedPrinted word for word on the page, near the name of FedEx.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of FedEx.
  • FedEx uses ServiceNowCheckedConfirmed line. Latest check across sources: Oct 4, 2026.
  • The result itselfNot checkedWe quote it; we did not measure it.

Same company, same tool or same industry.

140,000“Standardized product image quality across 27 countries and 140,000 restaurant partners”Wolt uses Photoroom. Same industry: Logistics & Supply Chain40% → 20%“40% → 20% — Manually driven activities cut in half”Gebrüder Weiss uses Levity. Same industry: Logistics & Supply Chain50%“becoming 50% more efficient in training content creation”DSV uses Colossyan. Same industry: Logistics & Supply Chain