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As published on tidio.com, March 2026. Captured by usedby on Oct 3, 2026.

What happened

Gecko Hospitality, a hospitality recruitment firm, uses Tidio chat flows to collect candidate and client information and route resumes to the right recruiter. It also uses the Lyro AI agent to answer visitor questions about the company, where to send resumes, and how to use the job board.

Summary written by usedby from the source page, in English. The figures are those of Tidio and Gecko hospitality, not ours.

  • 90%“At present, about 90% of conversations are handled by Lyro, and in the vast majority of cases the responses have been perfect.”
  • 257“After a mere six months of using Tidio’s software, Gecko Hospitality gained over 257 prospects from chatbots alone.”

After implementing Tidio, Gecko Hospitality enabled people to easily submit resumes. And within as little as 90 seconds, those applications would be in the inbox of the right recruiter anywhere across the globe.

From the page. tidio.com, captured Oct 3, 2026

Not every candidate wants to fill out a lengthy form or application for the possibility of a call back. We needed a quick and efficient way to get the information of these candidates into the hands of our recruiters.

Max Sealey, Support Services Manager at Gecko Hospitality, Gecko hospitality. Source, captured Oct 3, 2026

What the story claims, and what we checked

We compared the story with its live page on Oct 3, 2026.

  • The passage quoted aboveCheckedCopied word for word from the page, near the name of Gecko hospitality.
  • The publication dateCheckedRead from the page’s own metadata, never guessed.
  • Gecko hospitality uses TidioCheckedConfirmed line. Latest check across sources: Oct 3, 2026.
  • The result itselfNot checkedWe quote it; we did not measure it.

Same company, same tool or same industry.

~80%Lyro resolution rate (April)Burker uses Tidio. Another customer of Tidio23%“Procosmet saw an increase in sales by a whopping 23%”Procosmet uses Tidio. Another customer of Tidio$66,000+“Chatbot-assisted revenue $66,000+ in sales”Bella Sante uses Tidio. Another customer of Tidio