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Customer.iousedbyGeorgia Aquarium

How Georgia Aquarium uses Customer.io

ConfirmedVendor case study · Checked Nov 12, 2026
View captured proof

The use case: how Georgia Aquarium deploys Customer.io

Georgia Aquarium uses Customer.io for marketing automation and personalized guest messaging, replacing Iterable. Ticketing data from Tessitura flows into BigQuery and then into Customer.io for activation, with engagement data returning to BigQuery.

In the customer’s words

Design studio perfectly blends that for us in a way that we haven't seen anywhere else.
Brian Lee, Digital Marketing Manager, Georgia Aquarium — Source

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More stories

Go straight to the source

Based on Customer.io’s published case study. We check the public evidence; the results are reported by the vendor.

customer.io
Source published
Apr 23, 2026
Last checked
Nov 12, 2026
customer.ioCaptured Customer.io case study about Georgia AquariumOpen source capture
What the story claims, and what we checked

What we compared with the page.

  • The figure: 2,000%Checked

    Printed word for word on the page, near the name of Georgia Aquarium.

  • The passage quoted aboveChecked

    Copied word for word from the page, near the name of Georgia Aquarium.

  • The publication dateChecked

    Read from the page’s own metadata, never guessed.

  • Georgia Aquarium uses Customer.ioChecked

    Confirmed line.

  • The result itselfNot checked

    We quote it; we did not measure it.

After the migration, monthly send volume increased by more than 2,000%—fundamentally changing what personalization at scale looks like for the team.
From the page. customer.io