Skip to main content
usedby
Search tools, companies

How Integratec uses Tidio

25%

“around a 25% increase in qualified leads from our website chat”

As published on tidio.com, March 2026. Captured by usedby on Oct 3, 2026.

What happened

Integratec uses Tidio chat flows to pre-filter and qualify website leads and to offer automated answers around the clock. Tidio's help desk ticketing system also tracks customer requests and common support questions.

Summary written by usedby from the source page, in English. The figures are those of Tidio and Integratec, not ours.

  • 26%“As a result, 26% of Integratec website visitors engage with the company’s chatbot, which tags and segments them according to customer properties.”

Now, Integratec improved their lead generation using chat flows that filter the prospects and provide support at any hour of the day or night. So, when the lead gets to the customer success team, they already have all the necessary information to turn the prospect into a satisfied client.

From the page. tidio.com, captured Oct 3, 2026

I like the friendly interface and the support we receive from the tech team. It’s helpful to be able to have actual meetings with the support team with Plus plan, and I like the amazing price point.

Roberto Coindreau, Director General at Integratec, Integratec. Source, captured Oct 3, 2026

What the story claims, and what we checked

We compared the story with its live page on Oct 3, 2026.

  • The figure: 25%CheckedPrinted word for word on the page, near the name of Integratec.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of Integratec.
  • The publication dateCheckedRead from the page’s own metadata, never guessed.
  • Integratec uses TidioCheckedConfirmed line. Latest check across sources: Oct 3, 2026.
  • The result itselfNot checkedWe quote it; we did not measure it.

Same company, same tool or same industry.

~80%Lyro resolution rate (April)Burker uses Tidio. Another customer of Tidio23%“Procosmet saw an increase in sales by a whopping 23%”Procosmet uses Tidio. Another customer of Tidio$66,000+“Chatbot-assisted revenue $66,000+ in sales”Bella Sante uses Tidio. Another customer of Tidio