The use case: how Livestorm deploys Customer.io
Livestorm's growth team uses Customer.io for lifecycle messaging across the multiple teammates in each customer workspace, including G2 review invitations, billing emails to prevent churn, and batch updates that keep subscription data and onboarding campaigns accurate for every individual.
More reported results
Figures published in Customer.io’s case study. They are not independently measured by usedby.
They now see an average open rate of 68% and a 36% conversion rate.
In the customer’s words
We’ve onboarded quite a few teammates at Livestorm, who had never used Customer.io before, and I love how easy it is to get them up to speed on it.Other companies using Customer.io
Customers across industries, with public evidence.
BufferConfirmed
Cosentino's Food GroupConfirmed
Georgia AquariumConfirmed
GuestReadyConfirmed
Kinnect.ClubConfirmed
KlarConfirmedGo straight to the source
Based on Customer.io’s published case study. We check the public evidence; the results are reported by the vendor.
customer.io- Source published
- Sep 24, 2024
- Last checked
- Nov 12, 2026
Open source capture What the story claims, and what we checked
What we compared with the page.
- The figure: 135%Checked
Printed word for word on the page, near the name of Livestorm.
- The passage quoted aboveChecked
Copied word for word from the page, near the name of Livestorm.
- The publication dateChecked
Read from the page’s own metadata, never guessed.
- Livestorm uses Customer.ioChecked
Confirmed line.
- The result itselfNot checked
We quote it; we did not measure it.
The result: The average number of G2 reviews per month more than doubled (it rose 135%, to be precise: from about 17 to 40), and their average rating remained impressively high.