The use case: how Locus deploys Pendo
Locus used Pendo analytics (feature usage, click paths and funnels) to understand how planners actually navigate its logistics dashboard. The findings guided how its Mycroft AI copilot was trained and which workflows it automated first.
More reported results
Figures published in Pendo’s case study. They are not independently measured by usedby.
69% of internal testers rated Mycroft "extremely valuable,"
58% said they were very likely to adopt it
ACT automations hit roughly 70% success rates on day one
In the customer’s words
Pendo gives an unbiased view of our users. It shows real behavior. It doesn't show opinions. That's the best part about it.Pendo users in Logistics & Supply Chain
Companies in the same sector, with public evidence.
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Go straight to the source
Based on Pendo’s published case study. We check the public evidence; the results are reported by the vendor.
pendo.io- Source published
- Mar 16, 2026
- Last checked
- Nov 12, 2026
Open source capture What the story claims, and what we checked
What we compared with the page.
- The figure: 40%Checked
Printed word for word on the page, near the name of Locus.
- The passage quoted aboveChecked
Copied word for word from the page, near the name of Locus.
- The publication dateChecked
Read from the page’s own metadata, never guessed.
- Locus uses PendoChecked
Confirmed line.
- The result itselfNot checked
We quote it; we did not measure it.
Workflows that previously took 8–12 clicks were compressed into a single conversational interaction. In pilot sessions, teams completed common operational tasks 40% faster.