The use case: how MongoDB deploys Front
MongoDB's finance team uses Front shared inboxes with automated routing, tagging, and shared drafts to manage vendor and customer emails across international locations. This gives clearer ownership of each message, built-in triaging, and less reliance on Slack for internal discussion.
In the customer’s words
No need to look for any other tool, Front checks every box.Other AI tools used by MongoDB
Other public relationships recorded on usedby.
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Other companies using Front
Customers across industries, with public evidence.
Atlas Travel & Technology GroupConfirmed
BranchConfirmed
Echo Global LogisticsConfirmed
Empower WorkConfirmed
EssentialistConfirmed
FirewizeConfirmedGo straight to the source
Based on Front’s published case study. We check the public evidence; the results are reported by the vendor.
front.com- Source published
- Jun 23, 2022
- Last checked
- Nov 13, 2026
Open source capture What the story claims, and what we checked
What we compared with the page.
- The figure: over 60%Checked
The figure is on the page; its label is our wording.
- The passage quoted aboveChecked
Copied word for word from the page, near the name of MongoDB.
- The publication dateChecked
Read from the page’s own metadata, never guessed.
- MongoDB uses FrontChecked
Confirmed line.
- The result itselfNot checked
We quote it; we did not measure it.
Before Front, the volume of email our team received was becoming increasingly unmanageable and was impacting our ability to manage vendor requests and collaboration with other teams in our organization.