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How Okta uses Drata

As published on drata.com, February 2026. Captured by usedby on Oct 7, 2026.

What happened

Okta uses Drata's SafeBase Trust Center to publish security and compliance documentation for customers and prospects, replacing an internally built trust center. It also uses access tracking and a CRM-integrated auto-approval flow to manage who can view documents.

Summary written by usedby from the source page, in English. The figures are those of Drata and Okta, not ours.

Previously, publishing new content was labor intensive. With SafeBase Trust Center, Okta can now quickly publish new content, maintain better consistency, and reduce the delays associated with their legacy trust center.

From the page. drata.com, captured Oct 7, 2026

We’ve seen a reduction of customers needing to speak to Okta Security, as we strive to offer more and more self service information via our Trust Center. When we do have discussions directly, it is now at a higher, value-add level.

Ben King, Vice President Security Trust & Culture, Okta, Okta. Source, captured Oct 7, 2026

What the story claims, and what we checked

We compared the story with its live page on Oct 7, 2026.

  • The passage quoted aboveCheckedCopied word for word from the page, near the name of Okta.
  • The publication dateCheckedRead from the page’s own metadata, never guessed.
  • Okta uses DrataCheckedConfirmed line. Latest check across sources: Oct 7, 2026.
  • The result itselfNot checkedWe quote it; we did not measure it.

Same company, same tool or same industry.

5–10 minutes“saving 5–10 minutes per ticket”Okta uses Zapier. Another tool at Okta85%“85% reduction in time to complete a security assessment.”EAB uses Drata. Another customer of Drata2–3 hours“Saved roughly 2–3 hours per week that previously went into manually filling out and processing inbound questionnaires”Jellyfish uses Drata. Another customer of Drata