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How Pepsico uses Celonis

1,000 hours per year

“saves our teams at least 1,000 hours per year on manual work”

As published on celonis.com. Captured by usedby on Oct 8, 2026.

What happened

PepsiCo's Global Process Excellence team uses Celonis process mining and automation across nine processes, including Accounts Receivable, Accounts Payable, Order-to-Cash and Make-to-Deploy. It is used to prioritize collections, detect split invoices, reduce rejected sales orders and cut write-offs.

Summary written by usedby from the source page, in English. The figures are those of Celonis and Pepsico, not ours.

  • 30%“With Celonis, we discovered that 30% of our orders were being rejected in the initial markets deploying the new SAP processes.”
  • 4%“With Celonis identifying the biggest opportunities to go after, PepsiCo drastically lowered order rejections to 4%.”

Here, the Accounts Payable teams are using Celonis’ fuzzy matching capabilities to automatically identify invoices that were split to circumvent approval limits.

From the page. celonis.com, captured Oct 8, 2026

Celonis is the genie in a bottle we’ve all been waiting for to make our wishes come true.

Chris Knapik, Senior Director of Process Transformation, Pepsico. Source, captured Oct 8, 2026

What the story claims, and what we checked

We compared the story with its live page on Oct 8, 2026.

  • The figure: 1,000 hours per yearCheckedPrinted word for word on the page, near the name of Pepsico.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of Pepsico.
  • Pepsico uses CelonisCheckedConfirmed line. Latest check across sources: Oct 8, 2026.
  • The result itselfNot checkedWe quote it; we did not measure it.

Same company, same tool or same industry.

90%target for perfect orders, up from around 85%Cisco uses Celonis. Another customer of Celonis28 days“Up to 28 days reduction in order cycle time”Cosentino uses Celonis. Another customer of Celonis20%“20% reduction of safety stock”Fujitsu uses Celonis. Another customer of Celonis