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How Ryanair uses Synthesia

90%

“Disruption videos that once took over an hour now go out up to 90% faster”

As published on synthesia.io, September 2026. Captured by usedby on Oct 2, 2026.

What happened

Ryanair uses Synthesia avatars of its own instructors to deliver engineer and crew training, replacing in-person courses and slide decks. Its customer service team also generates disruption update videos from reusable templates and sends them to affected passengers in the Ryanair app in many European languages.

Summary written by usedby from the source page, in English. The figures are those of Synthesia and Ryanair, not ours.

  • 15,000“The same approach now trains 15,000 cabin crew, standardizes turnaround procedures for 22,000 ground agents in 20 languages, and carries everything from internal communications and product rollouts to C-suite updates.”

Disruption videos that once took over an hour now go out up to 90% faster, localized into every European language.

From the page. synthesia.io, captured Oct 2, 2026

With Synthesia, we deliver the best training from the best instructor, every single time, for every student.

Everton Oliveira, GenAI Lead, Ryanair. Source, captured Oct 2, 2026

What the story claims, and what we checked

We compared the story with its live page on Oct 3, 2026.

  • The figure: 90%CheckedPrinted word for word on the page, near the name of Ryanair.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of Ryanair.
  • The publication dateCheckedRead from the page’s own metadata, never guessed.
  • Ryanair uses SynthesiaCheckedConfirmed line. Latest check across sources: Oct 5, 2026.
  • The result itselfNot checkedWe quote it; we did not measure it.

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