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How ShemarooMe uses DevRev

4x

“4x Faster issue resolution”

As published on devrev.ai, January 2024. Checked by usedby on Oct 9, 2026.

What happened

ShemarooMe, an OTT media app, uses DevRev's session recordings and AI analysis to monitor how users respond to its weekly app updates. The team reproduces crashes and user complaints, spots usability problems, and measures the impact of UI changes.

Summary written by usedby from the source page, in English. The figures are those of DevRev and ShemarooMe, not ours.

  • 2x“2x Faster UI improvements”

ShemarooMe streamlined its issue resolution process by shifting its focus from user feedback to using Computer enhanced user insights (session recording).

From the page. devrev.ai

DevRev PLuG is like having a fully loaded toolkit for monitoring user experience. It's not just about numbers and data; it lets you see and understand how users interact and react. It's like having a window into your user's world.

Joseph John, Sr. Product Manager, ShemarooMe. Source

What the story claims, and what we checked

What we compared with the page.

  • The figure: 4xCheckedPrinted word for word on the page, near the name of ShemarooMe.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of ShemarooMe.
  • The publication dateCheckedRead from the page’s own metadata, never guessed.
  • ShemarooMe uses DevRevCheckedConfirmed line.
  • The result itselfNot checkedWe quote it; we did not measure it.

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