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How Shopify uses Descript

As published on descript.com. Captured by usedby on Oct 2, 2026.

What happened

Shopify's product managers record short async videos in Descript, using webcam and screen recordings, to give updates and propose ideas to the VP Product. They edit the transcript, clean the audio with Studio Sound, and share a link that the VP reviews and comments on in their own time instead of in a meeting.

Summary written by usedby from the source page, in English. The figures are those of Descript and Shopify, not ours.

So instead, when a product manager needs to give Glen an update, or propose a new idea, they use Descript to make and share an async video.

From the page. descript.com, captured Oct 2, 2026

When I get a video review, that person now has the floor to say their whole piece. And it forces me as the reviewer to listen to the whole story.

Glen Coates, VP Product, Shopify. Source, captured Oct 2, 2026

What the story claims, and what we checked

We compared the story with its live page on Oct 3, 2026.

  • The passage quoted aboveCheckedCopied word for word from the page, near the name of Shopify.
  • Shopify uses DescriptCheckedConfirmed line. Latest check across sources: Oct 2, 2026.
  • The result itselfNot checkedWe quote it; we did not measure it.

Same company, same tool or same industry.

116 hours“Saved 116 hours of video production time”Algolia uses Descript. Another customer of Descript70%“70% faster video production—from 13 hours for a single episode to 4”Cloudinary uses Descript. Another customer of Descript~1 hour“saves the team ~1 hour per project”Linkedin uses Descript. Another customer of Descript