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How The Muzzle Movement uses Tidio

74%

“74% AI Resolution Rate: Introducing Lyro on tickets.”

As published on tidio.com, March 2026. Checked by usedby on Oct 9, 2026.

What happened

The company uses Tidio's Lyro AI agent to autonomously resolve customer support tickets and answer product questions, backed by a large knowledge base. It also runs specialized bots for problem solving, sales and lead generation, plus pre-chat bots that direct website visitors to resources.

Summary written by usedby from the source page, in English. The figures are those of Tidio and The Muzzle Movement, not ours.

  • 90.91%“Exceptional Lead Generation: 90.91% engagement rate with lead generation bots, significantly expanding their potential customer base.”
  • 22.42%“Effective Problem Solving: 22.42% engagement rate with problem-solving bots, efficiently addressing customer concerns.”
  • 5.93%“Sales Growth Opportunities: 5.93% engagement rate with sales-focused bots, creating new revenue streams.”
  • 0.87%“Website Visitor Engagement: 0.87% of website visitors engaged with pre-chat bots, improving overall site interaction.”

The Muzzle Movement streamlined customer support with Lyro AI and ticketing, handling over 1,200 monthly tickets and achieving 74% resolution rate and achieving 90.91% engagement with lead generation bots.

From the page. tidio.com

What the story claims, and what we checked

What we compared with the page.

  • The figure: 74%CheckedPrinted word for word on the page, near the name of The Muzzle Movement.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of The Muzzle Movement.
  • The publication dateCheckedRead from the page’s own metadata, never guessed.
  • The Muzzle Movement uses TidioCheckedConfirmed line.
  • The result itselfNot checkedWe quote it; we did not measure it.

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