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How Travelist uses Hiver

160 hours

“Across teams, this translates to over 160 hours saved per month”

As published on hiverhq.com. Captured by usedby on Oct 3, 2026.

What happened

Travelist's Operations teams use Hiver to manage internal requests such as rate and availability updates, hotel uploads, and image replacements. Requests are assigned to owners, categorized with tags and automations, and tracked against SLAs and analytics.

Summary written by usedby from the source page, in English. The figures are those of Hiver and Travelist, not ours.

  • 40%“These automations have reduced manual intervention by around 40%, saving 8 hours of routine work every week for team leads and coordinators.”
  • 25%“This change improved response times by 25%, ensuring faster acknowledgment and fewer back-and-forth exchanges for common tasks.”
  • 30%“This has reduced coordination delays by approximately 30% and eliminated confusion during handoffs between teams.”
  • 20%“As a result, Travelist has improved forecast accuracy by 20%, making resourcing decisions more proactive and evidence-based.”

Across teams, this translates to over 160 hours saved per month, freeing up valuable time for higher-impact work like quality assurance, content verification, and new partner onboarding.

From the page. hiverhq.com, captured Oct 3, 2026

Hiver turned our daily work into something we can measure and manage. We finally see where time goes, what slows us down, and how to improve it.

Sławomir Piotrowski, Head of Data Processing, Travelist. Source, captured Oct 3, 2026

What the story claims, and what we checked

We compared the story with its live page on Oct 3, 2026.

  • The figure: 160 hoursCheckedPrinted word for word on the page, near the name of Travelist.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of Travelist.
  • Travelist uses HiverCheckedConfirmed line. Latest check across sources: Oct 3, 2026.
  • The result itselfNot checkedWe quote it; we did not measure it.

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