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How Urban Company uses TruefanAI

9,559

“9,559 service professionals received a customized video message”

As published on truefan.ai. Captured by usedby on Oct 8, 2026.

What happened

Urban Company sent AI-personalised video messages from its COO to its service professionals as a year-end appreciation campaign. Each video was customised with the professional's name, role, and achieved targets, and was distributed via WhatsApp and internal apps.

Summary written by usedby from the source page, in English. The figures are those of TruefanAI and Urban Company, not ours.

Urban Company partnered with TrueFan to create AI-personalised video messages featuring their COO Varun Khaitan, tailored for each service professional.

From the page. truefan.ai, captured Oct 8, 2026

What the story claims, and what we checked

We compared the story with its live page on Oct 8, 2026.

  • The figure: 9,559CheckedPrinted word for word on the page, near the name of Urban Company.
  • The passage quoted aboveCheckedCopied word for word from the page, near the name of Urban Company.
  • Urban Company uses TruefanAICheckedConfirmed line. Latest check across sources: Oct 8, 2026.
  • The result itselfNot checkedWe quote it; we did not measure it.

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