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How Virgin Voyages uses Movable Ink

ConfirmedVendor case study · Checked Oct 8, 2026
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The use case: how Virgin Voyages deploys Movable Ink

Virgin Voyages uses Movable Ink to automate its email production, including pre-boarding and loyalty emails. The emails pull in real-time pricing with location-based currency and personalized customer details, with itinerary card variations generated without manual effort.

Figures in the source

Figures published in Movable Ink’s case study. They are not independently measured by usedby.

10%

Results: 10% increase in click-through rate

15%

Results: 30% increase in open rate, 15% increase in click-through rate

500

Over 500 itinerary card variations have been developed, allowing for a more one-of-a-kind experience without the extra lift from the marketers.

In the customer’s words

I think it's important to leverage whatever data you can. Especially as a relatively new business and as a small team, even just having that one extra touchpoint can make all of the difference in your communications.
Liza Herth, Customer Lifecycle Marketing, Virgin Voyages — Source

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Go straight to the source

Based on Movable Ink’s published case study. We check the public evidence; the results are reported by the vendor.

movableink.com
Last checked
Oct 8, 2026
movableink.comCaptured Movable Ink case study about Virgin VoyagesOpen source capture
What the story claims, and what we checked

What we compared with the page.

  • The passage quoted aboveChecked

    Copied word for word from the page, near the name of Virgin Voyages.

  • Virgin Voyages uses Movable InkChecked

    Confirmed line.

  • The result itselfNot checked

    We quote it; we did not measure it.

Virgin Voyages’ loyalty emails are a data lover’s dream with a completely personalized banner, including first name personalization, booking number, name and date of cruise, and tier status.
From the page. movableink.com