2,243 customer stories of AI tools, quoted from the pages they came from
Each story links to its source page and the day we captured it. Every figure is printed on that page: we never estimate one.
2,243 stories about 2,005 companies and 280 AI tools. 1,720 carry a figure printed on their page. All come from vendor case studies: they show what vendors chose to publish.
- DeliverThat's English-speaking contact center agents use Sanas Language Translation inside their existing Zendesk calling setup to talk in real time with Spanish-speaking drivers on outbound calls.DeliverThat uses Sanas.Vendor case studysanas.aiPublished October 2026Captured Oct 8, 2026
- Intuit's Global Sales Enablement team uses Yoodli AI roleplays as the practice layer in its sales and leadership programs, letting sellers and leaders rehearse real conversations in realistic scenarios and receive…Intuit uses Yoodli. Fintech & Payments.Vendor case studyyoodli.aiPublished September 2026Captured Oct 7, 2026
- Google's GBOedu Commercial Enablement team uses Yoodli AI roleplays so sellers can practice real selling conversations in realistic scenarios and get feedback right after finishing.Google uses Yoodli. Artificial Intelligence.Vendor case studyyoodli.aiPublished September 2026Captured Oct 7, 2026
- Virgin Media O2 uses a Sierra-built AI voice agent to handle selected routine broadband fault calls, rolled out gradually. This frees human advisors to focus on complex or sensitive issues.Virgin Media O2 uses Sierra. Telecommunications.Vendor case studysierra.aiPublished September 2026Captured Oct 7, 2026
- fal's Operations team uses shared Gumloop agents to answer questions about user data in Slack without writing queries, to propose CRM updates after sales calls for salesperson approval, and to investigate billing…fal uses Gumloop. Artificial Intelligence.Vendor case studygumloop.comPublished September 2026Captured Oct 7, 2026
- Weave Robotics builds home robots and uses Encord to annotate and curate the training data for its robot models.Weave Robotics uses Encord.Vendor case studyencord.comPublished September 2026Captured Oct 7, 2026
- Faire uses Decagon's AI-powered chat solution to automate repetitive customer contacts and give its support team better AI knowledge bases and processes.Faire uses Decagon. Marketplace.Vendor case studydecagon.aiPublished September 2026Captured Oct 7, 2026
- Carta's finance team consolidates data from NetSuite, Workday and Google Sheets in Pigment for P&L reporting, budgeting, ARR metrics dashboards and headcount planning.Carta uses Pigment. Fintech & Payments.Vendor case studypigment.comPublished September 2026Captured Oct 8, 2026
- Axari, which builds an AI workforce platform for security teams, uses HiddenLayer's AI Runtime Security in production to monitor its agents' live flows.Axari uses HiddenLayer.Vendor case studyhiddenlayer.comPublished September 2026Captured Oct 6, 2026
- Uber's sales strategy and planning team used Pigment's Frames feature and the Modeler Agent to prototype a sales manager cockpit covering roster, book of accounts, and exception management.Uber uses Pigment. Mobility & Ride-hailing.Vendor case studypigment.comPublished September 2026Captured Oct 8, 2026
- Mercado Libre replaced its rigid IVR phone menus with Decagon voice AI agents that hold natural conversations with customers across languages, including Brazilian Portuguese.Mercado Libre uses Decagon. Marketplace.Vendor case studydecagon.aiPublished September 2026Captured Oct 7, 2026
- UrbanVault, a managed office space provider, uses SpotDraft to create, redline, share and e-sign contracts on one cloud platform, with digital stamp papers, a central contract repository, and automated reminders and…UrbanVault uses SpotDraft.Vendor case studyspotdraft.comPublished September 2026Captured Oct 7, 2026
- Apollo.io uses SpotDraft to centralize its contract workflows, covering initiation, negotiation and signatures, for vendor agreements.Apollo.io uses SpotDraft. Sales Tech & CRM.Vendor case studyspotdraft.comPublished September 2026Captured Oct 7, 2026
- Buoy Health's legal team replaced manual contract tracking in spreadsheets with SpotDraft. They use it for a centralized contract repository, live status tracking of contracts, and automatic extraction of key terms such…Buoy Health uses SpotDraft.Vendor case studyspotdraft.comPublished September 2026Captured Oct 7, 2026
- Doral Renewables' legal and legal operations team uses SpotDraft as an AI-powered contract lifecycle management platform to handle complex contract workflows.Doral Renewables uses SpotDraft.Vendor case studyspotdraft.comPublished September 2026Captured Oct 7, 2026
- Astronomer uses SpotDraft as a single contract lifecycle platform covering drafting from pre-approved templates, legal review and negotiation, signature, and a central repository.Astronomer uses SpotDraft. Data & Analytics.Vendor case studyspotdraft.comPublished September 2026Captured Oct 7, 2026
- Zeplin's legal team uses SpotDraft as a contract lifecycle platform to automate order forms, NDAs, DPAs and enterprise terms, and to let sales pull current templates through self-service questionnaires.Zeplin uses SpotDraft.Vendor case studyspotdraft.comPublished September 2026Captured Oct 7, 2026
- Chaberton Energy's legal team uses SpotDraft as a contract lifecycle management system to automate repeatable contract workflows, centralize contracts and metadata in one platform, and track contract data for analytics.Chaberton Energy uses SpotDraft.Vendor case studyspotdraft.comPublished September 2026Captured Oct 7, 2026
- After merging two companies, Guideline's small legal team uses SpotDraft integrated with Salesforce, Slack, and email to standardize contract creation, pull deal terms automatically, and keep a centralized, searchable…Guideline uses SpotDraft.Vendor case studyspotdraft.comPublished September 2026Captured Oct 7, 2026
- IPSY's legal team uses SpotDraft as its contract lifecycle management tool for workflows, contract storage, approvals and e-signatures.IPSY uses SpotDraft. Beauty & Cosmetics.Vendor case studyspotdraft.comPublished September 2026Captured Oct 7, 2026
- Bank of Colorado branch staff use Yoodli's AI roleplays to practice realistic customer conversations and receive feedback, with the aim of delivering consistent, relationship-centered service across its branch network.Bank of Colorado uses Yoodli.Vendor case studyyoodli.aiPublished September 2026Captured Oct 7, 2026
- THM Media uses Pigment to consolidate planning across its many corporate entities in one connected system, connected to Sage Intacct.THM Media uses Pigment.Vendor case studypigment.comPublished September 2026Captured Oct 8, 2026
- Genway Home Mortgage, a mortgage lender, runs document fraud detection and bank statement income analysis through Ocrolus before a file reaches an underwriter.GenWay Home Mortgage uses Ocrolus.Vendor case studyocrolus.comPublished September 2026Captured Oct 7, 2026
- Superhuman runs XBOW continuously against its applications to test the security of each release as code ships, including features about to launch.Superhuman uses XBOW. DevTools & Infrastructure.Vendor case studyxbow.comPublished August 2026Captured Oct 7, 2026
- Alorica runs Sanas across its contact center operations for noise cancellation and accent translation, processed locally on the agent device.Alorica uses Sanas. HR & Recruiting.Vendor case studysanas.aiPublished August 2026Captured Oct 8, 2026
- SoFi deployed Sanas as a single speech AI platform across its BPO partners, using accent translation for offshore agents and noise cancellation for domestic agents.SoFi uses Sanas. Fintech & Payments.Vendor case studysanas.aiPublished August 2026Captured Oct 8, 2026
- Uncharted, an independent global creative agency, uses Luma boards as a single multimodal workspace to produce and pitch creative work.Uncharted uses Luma Dream Machine.Vendor case studylumalabs.aiPublished August 2026Captured Oct 5, 2026
- EmeraldX uses Jasper to enforce brand and style guidelines through audience profiles and Brand Voice across its trade show and media brands.EmeraldX uses Jasper.Vendor case studyjasper.aiPublished August 2026Captured Oct 2, 2026
- NEURA Robotics uses Weights & Biases Models to track training and validation metrics, simulation tests and real-world robot tests for its perception-language-action foundation model.NEURA Robotics uses Weights & Biases.Vendor case studywandb.aiPublished August 2026Captured Oct 3, 2026
- Brex is a design partner for Drata's TPRM Agent, which ingests vendor documentation such as questionnaires, SOC 2 reports and pen tests and maps evidence to Brex's own assessment criteria.Brex uses Drata. Fintech & Payments.Vendor case studydrata.comPublished August 2026Captured Oct 7, 2026
- CarMax uses Sierra's voice-enabled AI agents to handle inbound sales calls, answering common questions such as store hours and vehicle availability and routing callers to the right destination or an associate.CarMax uses Sierra. Retail.Vendor case studysierra.aiPublished August 2026Captured Oct 7, 2026
- RadAI's machine learning team tracks and deploys its production models through Weights & Biases. They use the model registry to trigger CI/CD pipelines, so a researcher can tag an artifact and start an end-to-end…RadAI uses Weights & Biases.Vendor case studywandb.aiPublished August 2026Captured Oct 3, 2026
- JetBrains uses W&B Weave as the observability provider for running evaluations of its AI agents, built with its Koog framework. Reviewing the logs helped the team find problems in core AI algorithms.JetBrains uses Weights & Biases. DevTools & Infrastructure.Vendor case studywandb.aiPublished August 2026Captured Oct 3, 2026
- Moneyfarm uses Harness's feature management and experimentation product (Split) to control feature releases with targeted and incremental rollouts, and to run A/B and multivariate tests that show which features create…Moneyfarm uses Harness.Vendor case studyharness.ioPublished August 2026Captured Oct 7, 2026
- thredUp uses Harness feature management (formerly Split) for phased feature rollouts, real-time personalization of Black Friday promotions, backend A/B testing, and hidden production features for internal QA.thredUp uses Harness.Vendor case studyharness.ioPublished August 2026Captured Oct 7, 2026
- SAP uses Synthesia's AI video platform to create internal video assets, and its SAP Experience Garage team introduced the tool.SAP uses Synthesia. IT Services & System Integration.Vendor case studysynthesia.ioPublished August 2026Captured Oct 2, 2026
- Paramount made Runway available to anyone in the company who wanted to use it. It paired access with training and internal communities where employees share what works, as part of the CTO's approach to AI adoption.Paramount uses Runway. Streaming & Content.Vendor case studyrunway.comPublished August 2026Captured Oct 5, 2026
- Speko runs a voice AI router that benchmarks speech-to-text, LLM, and text-to-speech models and routes each call to the best stack.Speko uses Cartesia.Vendor case studycartesia.aiPublished July 2026Captured Oct 8, 2026
- RSGx, an engineering and construction contractor, uses OpenSpace Capture to record regular site walks with imagery automatically mapped to project drawings.RSGx uses OpenSpace.Vendor case studyopenspace.aiPublished July 2026Captured Oct 8, 2026
- Legacy Mutual Mortgage, a residential lender with branches across 42 states, uses Ocrolus to automate and standardize income analysis across its branches.Legacy Mutual Mortgage uses Ocrolus.Vendor case studyocrolus.comPublished July 2026Captured Oct 7, 2026
