2,153 customer stories of AI tools, quoted from the pages they came from
Each story links to its source page and the day we captured it. Every figure is printed on that page: we never estimate one.
2,153 stories about 1,924 companies and 280 AI tools. 1,648 carry a figure printed on their page. All come from vendor case studies: they show what vendors chose to publish.
- ChatHQ built its agency communication and client lifecycle app on n8n, using the n8n backend and custom nodes behind a custom-built user interface.ChatHQ uses n8n. Marketing Tech.Vendor case studyn8n.ioCaptured Oct 7, 2026
- Woodside deployed a Sierra-built AI agent as a 24-hour digital concierge, starting with a website chat that answers guest questions and books restaurant reservations.Woodside Collection uses Sierra.Vendor case studysierra.aiCaptured Oct 7, 2026
- Harvey AI's Business Technology team works on adopting AI in its own workflows, using company context such as people, policies, knowledge and workflows to give more relevant answers.Harvey uses Glean. Legal & Compliance.Vendor case studyglean.comCaptured Oct 7, 2026
- Grammarly's customer support agents use Glean to search across Slack, Confluence, Zendesk, and Google Drive from one place to find troubleshooting information.Grammarly uses Glean. Artificial Intelligence.Vendor case studyglean.comCaptured Oct 7, 2026
- Databricks uses Glean as a unified search experience across tools such as Google Workspace, Atlassian, Salesforce, and Slack, serving as an internal intranet where employees find relevant information.Databricks uses Glean. Data & Analytics.Vendor case studyglean.comCaptured Oct 7, 2026
- TIME uses Glean to centralize and index its historical article archive and connect it with tools like Google Workspace and Salesforce.Time uses Glean. Media & Publishing.Vendor case studyglean.comCaptured Oct 7, 2026
- Etsy's AI team uses Patronus AI's multimodal LLM judge to evaluate auto-generated captions on seller-uploaded product images.Etsy uses Patronus AI. Marketplace.Vendor case studypatronus.aiCaptured Oct 6, 2026
- Weaviate's developers used Patronus AI's Percival to debug and optimize an orchestrating AI agent that coordinates a query agent and a transformation agent, including long-running asynchronous data transformations.Weaviate uses Patronus AI.Vendor case studypatronus.aiCaptured Oct 6, 2026
- Emergence AI builds a platform that creates and deploys agents that plan, reason and act across enterprise data and systems.Emergence AI uses Patronus AI.Vendor case studypatronus.aiCaptured Oct 6, 2026
- Aviva Credito, a Mexico-based lender, uses the TrueFoundry AI Gateway to centralize control, cost management and development speed across LLMs running on multiple clouds.Aviva Credito uses TrueFoundry.Vendor case studytruefoundry.comCaptured Oct 6, 2026
- Innovaccer, a healthcare intelligence cloud, uses AI across its platform for tasks such as clinical summarization, care gap identification, risk stratification, quality and coding support, and natural-language insights…Innovaccer uses TrueFoundry.Vendor case studytruefoundry.comCaptured Oct 6, 2026
- Gorgias builds conversational AI agents for e-commerce merchants and uses Zilliz Cloud as the vector database behind them.Gorgias uses Zilliz. Sales Tech & CRM.Vendor case studyzilliz.comCaptured Oct 6, 2026
- Cloudflare's Agent Experience team uses Braintrust to evaluate its dashboard agent, running an LLM-as-a-judge over whole conversations to score resolution, gating skill, prompt and recipe changes in CI/CD, and…Cloudflare uses Braintrust. Cybersecurity.Vendor case studybraintrust.devCaptured Oct 6, 2026
- Rubrik engineers use Augment's Auggie agent on a large, 12-year-old monolithic codebase to plan and make code changes and run tests.Rubrik uses Augment Code. Data & Analytics.Vendor case studyaugmentcode.comCaptured Oct 6, 2026
- Thryv runs a Synthflow voice AI agent on its New Zealand directory assistance line, answering calls from people looking for residential and business numbers around the clock.Thryv uses Synthflow.Vendor case studysynthflow.aiCaptured Oct 5, 2026
- Harri embeds ThoughtSpot in its Harri iQ human capital management platform to give hospitality managers self-service analytics.Harri uses ThoughtSpot.Vendor case studythoughtspot.comCaptured Oct 5, 2026
- Verida, which coordinates non-emergency medical transportation for Medicaid and Medicare recipients, uses Observe.AI Real-Time Agent Assist and Post-Interaction AI (including Auto QA) in its call centers.Verida uses Observe Ai.Vendor case studyobserve.aiCaptured Oct 5, 2026
- Nutanix uses the Moveworks AI platform inside Slack to give employees IT support in natural language. It provisions application access through Okta, retrieves answers from knowledge systems, manages approval workflows,…Nutanix uses Moveworks. DevTools & Infrastructure.Vendor case studymoveworks.comCaptured Oct 5, 2026
- DKSH's in-house legal team uses Legora, an agentic AI platform, to support legal research, contract review, and drafting across its global operations. It helps the team handle more volume and cross-border complexity.DKSH uses Legora.Vendor case studylegora.comCaptured Oct 5, 2026
- Danske Bank's Group Legal is rolling out Legora's AI platform across its legal tasks and workflows. It supports work across Nordic languages and jurisdictions and takes on routine work to free up time for complex advice.Danske Bank uses Legora. Banking & Mortgages.Vendor case studylegora.comCaptured Oct 5, 2026
- Deloitte Sweden's Tax and Legal teams use Legora's collaborative AI platform in their daily workflows to manage contracts, policies, document drafting and legal advice.Deloitte uses Legora. Accounting & Audit.Vendor case studylegora.comCaptured Oct 5, 2026
- Goodwin, a global law firm, rolled out Legora across all of its offices and practice areas. Lawyers use it for summarization, issue spotting, contract terms extraction and first drafts of legal documents, and in…Goodwin uses Legora. Legal & Compliance.Vendor case studylegora.comCaptured Oct 5, 2026
- Dentons Europe uses Legora as a legal AI platform across its practices, including banking and finance, IP and technology, and employment, to analyze large volumes of legal data and make the firm's knowledge available to…Dentons uses Legora. Legal & Compliance.Vendor case studylegora.comCaptured Oct 5, 2026
- Fontys ICT runs an institutional AI platform where Portkey acts as the gateway layer between an OpenWebUI frontend and a mix of commercial, EU-hosted and self-hosted model providers.Fontys ICT uses Portkey.Vendor case studyportkey.aiCaptured Oct 5, 2026
- Trackman's design team uses Figma across the whole product development cycle, from ideation and early wireframes to fully specced designs for engineers.Trackman uses Figma.Vendor case studyfigma.comCaptured Oct 5, 2026
- Foursquare's engineering and product recruiter uses Fetcher's automated sourcing, with human sourcers verifying results, to find and contact candidates beyond LinkedIn Recruiter.Foursquare uses Fetcher.Vendor case studyfetcher.aiCaptured Oct 5, 2026
- Booking.com uses Arize to trace and monitor its GenAI agents and traditional ML models (such as ranking and fraud detection) in production and during development.Booking.com uses Arize AI. Travel & Hospitality.Vendor case studyarize.comCaptured Oct 5, 2026
- Atropos Health uses Arize AX to build a measurement framework for Auto Summary, its LLM-based tool that summarizes observational study results for physicians.Atropos Health uses Arize AI. HealthTech & Digital Health.Vendor case studyarize.comCaptured Oct 5, 2026
- PagerDuty uses Arize AX to trace, evaluate and monitor the AI agents it runs in production, including offline and real-time online evals and user feedback tied to traces.PagerDuty uses Arize AI. DevTools & Infrastructure.Vendor case studyarize.comCaptured Oct 5, 2026
- TheFork uses Arize AX to trace and evaluate its LLM-powered features, such as the Ask TheFork semantic restaurant search and customer service assistants.TheFork uses Arize AI. Travel & Hospitality.Vendor case studyarize.comCaptured Oct 5, 2026
- LG Uplus's AI Contact Center team uses Arize AX to build an evaluation-driven development workflow for its customer service AI agents.LG Uplus uses Arize AI. Telecommunications.Vendor case studyarize.comCaptured Oct 5, 2026
- Tripadvisor uses Arize to monitor and observe both traditional ML models and LLM-based systems in one platform. It traces and evaluates multi-agent workflows, such as its AI trip planner, to catch model failures,…Tripadvisor uses Arize AI. Travel & Hospitality.Vendor case studyarize.comCaptured Oct 5, 2026
- Countus uses Workato, implemented with partner Ciphix, to automate employee onboarding, account setup and license provisioning by integrating its recruitment, HR and IT systems with Microsoft Dynamics, replacing manual…Countus uses Workato.Vendor case studyworkato.comCaptured Oct 5, 2026
- After acquiring the savings app Digit, Oportun adopted Coda across the merged company to replace several separate tools such as OKR software and product planning tools.Oportun uses Coda.Vendor case studycoda.ioCaptured Oct 4, 2026
- PlayPlay uses Modjo to automatically fill structured opportunity qualification cards ("ID Cards") in Salesforce after each sales call.PlayPlay uses Modjo.Vendor case studymodjo.aiCaptured Oct 4, 2026
- ICICI Prudential used TrueFan AI to generate personalized celebrity videos, each introducing an individual agent by name, which agents shared with prospective customers over WhatsApp and email to start conversations and…ICICI Prudential Life Insurance uses TruefanAI. Insurance & InsurTech.Vendor case studytruefan.aiCaptured Oct 4, 2026
- Amazon used TrueFan AI to run a personalized, celebrity-style AI campaign promoting its internal Sambhav event in Delhi.Amazon uses TruefanAI. E-commerce & D2C.Vendor case studytruefan.aiCaptured Oct 4, 2026
- Dyson uses TruefanAI to follow up with customers who tried the Airwrap in a store but did not buy. In-store promoters capture names and phone numbers on a microsite, and each customer then gets a personalized video sent…Dyson uses TruefanAI. Consumer Goods.Vendor case studytruefan.aiCaptured Oct 4, 2026
- Okapi Partners, a proxy solicitation and investor response firm, uses Hebbia as its AI platform to review large volumes of documents for proxy campaign research, precedent analysis and market intelligence.Okapi Partners uses Hebbia.Vendor case studyhebbia.comCaptured Oct 4, 2026
- Orrick, a global law firm, uses Hebbia's Matrix platform to streamline corporate due diligence and other legal tasks.Orrick Herrington & Sutcliffe uses Hebbia. Legal & Compliance.Vendor case studyhebbia.comCaptured Oct 4, 2026
