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What AI does 3M use?

Manufacturing · 3m.com

4

AI tools in use at 3M

1 confirmed 3 observed

3M uses 4 AI tools: Sprinklr (Customer Service Automation), Augury (Industrial & Engineering AI), AWS Bedrock (LLM Inference), and Monte Carlo (Data Cloud & Analytics). 1 is confirmed by a published story, quote or press release; 3 are listed on the vendor's own pages.Latest check Oct 8, 2026: 4 of 4 tools checked, from 6 public sources.

Website
3m.com
AI tools in use
4Median for the 56 Manufacturing companies on usedby: 1
Latest check
October 8, 20264 of 4 tools checked so far

Every AI tool at 3M

4 lines, each linked to the public page behind it. Open a row to see the dated capture.

ToolTeamFirst public proofProofSource
SprinklrCustomer Service Automation—sprinklr.com
AuguryIndustrial & Engineering AIOn or before Jun 2026augury.com
AWS BedrockLLM Inference—aws.amazon.com
Monte CarloData Cloud & AnalyticsOn or before Oct 2026montecarlo.ai

“First public proof” is the earliest public page we have dated: a mention (“on or before”), a job post or a start the source states. Our capture dates are not adoption dates.

In 3M's own words

Published results, each linked to its dated source. We quote, we do not score.

Sprinklr has given us additional capacity and driven results we couldn’t have achieved internally. We connect more with our customers and learn from them daily, and that makes 3M a better company.
Kirsten Salmanowicz, Sr. Manager, Global Media Tech & Governance, 3M. On Sprinklr. Source, Captured Oct 8, 2026

3M compared to other Manufacturing companies

3M uses 4 AI tools. The median among the 56 Manufacturing companies on usedby is 1. 48 of its 55 peers use fewer.

These counts cover public proof only. A company can use tools that no public page names.

AI tools per company

56 Manufacturing companies on usedby, by number of AI tools

  1. 38 companies with 1 tool
  2. 8 companies with 2 tools
  3. 2 companies with 3 tools
  4. 4 companies with 4 tools
  5. 1 company with 5 tools
  6. 1 company with 6 tools
  7. 1 company with 7 tools
  8. 1 company with 8 tools or more

What its peers use that 3M does not

Questions about AI at 3M

What AI tools does 3M use?

3M uses 4 AI tools: Sprinklr, Augury, AWS Bedrock, and Monte Carlo. 1 is confirmed by a published story, quote or press release, and 3 are listed on the vendor's own pages.

Does 3M use Harvey?

usedby has not found a public page showing that 3M uses Harvey. Harvey is the most used AI tool among the 56 Manufacturing companies on usedby: 9 of them use it. See who uses Harvey.

How does 3M compare to other Manufacturing companies?

3M uses 4 AI tools. The median among the 56 Manufacturing companies on usedby is 1, and 48 of its 55 peers use fewer tools. These counts cover public proof only.

How does usedby know which AI tools 3M uses?

Each tool is linked to a public page that names 3M: a vendor's customer page, a published case study, a press release or a job post. We save each page with a dated capture and check it again on each run. A tool leaves the list only after three checks in a row that no longer find 3M, and at least 14 days after it was last seen. A tool with a published case study or quote is never removed automatically.